Corsair SSD - SMART Warnings

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Corsair SSD - SMART Warnings

Postby Major_A » Tue Jan 01, 2013 2:55 pm

Should I be worried? Should I contact Corsair to try and setup a RMA? The cache drive experiment has been a disaster from day 1. I don't know if it's the PC I put the drive in (old P35 chipset) or if the NVELO (now Samsung) software is the culprit.

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But then I run different apps and I get different results.

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Re: Corsair SSD - SMART Warnings

Postby Apoptosis » Tue Jan 01, 2013 3:37 pm

I'd ask for a refund to be honest. Corsair already discontinued all the Cache drives (about 2-3 months ago). SSD Cache drives aren't worth it.

It looks like your drive likely has a bad sector that has been remapped. Not ideal.
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Re: Corsair SSD - SMART Warnings

Postby Major_A » Tue Jan 01, 2013 3:42 pm

Refund is likely a no-go, purchased from the Egg on 5-18-12. I'll contact the RAMGuy over at Corsair to see what he says. Thanks for the help.
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Re: Corsair SSD - SMART Warnings

Postby Apoptosis » Tue Jan 01, 2013 3:50 pm

Well, what good is another one going to do for you?

1) It didn't work right for you
2) It is failing with just 7 months of use
3) Corsair discontinued them due to a number of reasons

I'd be calling Corsair and asking for a refund 1-888-222-4346
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Re: Corsair SSD - SMART Warnings

Postby Major_A » Tue Jan 01, 2013 5:14 pm

I'm waiting on their email response. If I don't find what they say satisfactory to me then I'll give them a call. As far as I'm concerned they can wipe my NVELO license off the face of the planet.
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Re: Corsair SSD - SMART Warnings

Postby Major_A » Wed Jan 02, 2013 9:22 pm

From tech support:
HD Tune Pro doesn't work well with our SSDs and the AIDA64 message shows no signs for concern. Our SSD's have overprovisioning built in to help with the endurance of the drives so as cells go bad, the controller will automatically allocate it so you do not lose storage space or data.


*EDIT*
I responded in kind to this statement and it took them a couple days to pass the buck.

You Here's my main concern. I've had this drive since May and in that time I have used it for a total of 3 weeks. The Nvelo software is just bad and the drive never really helped speed up my system. A few weeks ago I tried to install Windows directly to the SSD but it would not happen, hence why I ran some SMART tests. To be blunt the entire setup is useless to me. I know you can't control what Samsung does with their software but do you know if they ever plan on releasing updated software for people that are using the now defunct Nvelo software?

Technical Support Actually Stephen, if you contact support@nvelo.com, they can actually help you diagnose what is wrong with your system with a Teamviewer session. Have you tried contacting them to do so?
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