Random BSOD's

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Random BSOD's

Postby lordvic » Fri May 03, 2013 2:07 am

Recently I've been getting this BSOD at random times...but it seems to happen more frequent during load (i.e. Gaming).
I was suspecting it to be temperature related, but it does not seem to be the cause.

- The CPU never exceeds 52*C
- The NB idles at about 41*C, and goes up to 49*C
- SB doesn't go about 35*C
- the GPU caps out at approximately 51*C
- HDD / SSD temps seem to be perfectly normal

I ran WhoCrashed, and it came up with the following:

On Fri 03/05/2013 7:52:53 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\050313-5335-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75C00)
Bugcheck code: 0x101 (0x21, 0x0, 0xFFFFF88002FD5180, 0x3)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 03/05/2013 7:52:53 AM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: hal.dll (hal!HalReturnToFirmware+0xB2D)
Bugcheck code: 0x101 (0x21, 0x0, 0xFFFFF88002FD5180, 0x3)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



Checking the WhoCrashed logs, about 50% of the crashes from the above two - the other 50% is from graphics drivers freaking out at me when I tried to do some OC'ing on my HD 7970 (card is currently at stock so the issue hasn't come back up).

I'm using drivers 13.3 Beta and CAP 10.12 right now...not sure if it may or may not be related...
I thought it was my RAM timings causing issues so I loosened it a tiny bit from 8-9-8-34-21-1T to 8-9-8-36-21-1T...and it didn't help.
Bumped the CPU, CPU-NB, NB, and SB voltage up a tiny bit...and it didn't solve the issue either.

If anyone can help solve my mystery, that you be great!

EDIT:
Dropped my RAM back to stock "Auto" settings; I'll see if that helps.
If not, I guess I'll have to put my CPU and NB OC back down...

Hm...I don't believe my OS is corrupted from too tight RAM timings...
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Re: Random BSOD's

Postby KnightRid » Fri May 03, 2013 5:24 am

Do each one and then see if it BSOD's afterwards.

do not overclock video, memory, chipset or cpu - set everything back to stock. ALWAYS do this first if you have problems.

Check for BIOS update.

Check for chipset or hardware updates

Check for windows updates/linux updates

completely remove video drivers and reinstall older version

See if any of those help the situation. Just curious, is this an AMD cpu?
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Re: Random BSOD's

Postby sgkean » Fri May 03, 2013 7:58 am

Agreed with KnightRid...

Also, you can try running sfc.exe /scannow and reseat all hardware (video, sound, memory), clean system out while their removed.

Finally can always try the Startup Repair.
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Re: Random BSOD's

Postby lordvic » Fri May 03, 2013 2:50 pm

KnightRid wrote:Do each one and then see if it BSOD's afterwards.

do not overclock video, memory, chipset or cpu - set everything back to stock. ALWAYS do this first if you have problems.

Check for BIOS update.

Check for chipset or hardware updates

Check for windows updates/linux updates

completely remove video drivers and reinstall older version

See if any of those help the situation. Just curious, is this an AMD cpu?


From what I know, the BIOS and chipset drivers I have now is the latest one ASUS has for the Crosshair V Formula (non-Z)..but I'll check if they have released newer ones.

I'll give the new 13.4 Drivers (or 13.5 Beta) a try.

Yes, it is an AMD CPU; Phenom II X6 1090T :) .

sgkean wrote:Agreed with KnightRid...

Also, you can try running sfc.exe /scannow and reseat all hardware (video, sound, memory), clean system out while their removed.

Finally can always try the Startup Repair.


Alrighty, I'll try those as well.
Thank you.
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Re: Random BSOD's

Postby KnightRid » Sat May 04, 2013 4:55 am

lordvic wrote:From what I know, the BIOS and chipset drivers I have now is the latest one ASUS has for the Crosshair V Formula (non-Z)..but I'll check if they have released newer ones.

I'll give the new 13.4 Drivers (or 13.5 Beta) a try.

Yes, it is an AMD CPU; Phenom II X6 1090T :) .



NO beta drivers! Bad LordVic, bad. Go sit in the corner. LOL - I would go so far as to go back to the previous version or even 2 versions of the video driver before the latest just for testing.

One other thing. I see you had memory overclocked and then put it back so have you tested the memory to make sure it is still good? I would definitely run memtest or something to make sure.
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Re: Random BSOD's

Postby skier » Sat May 04, 2013 6:47 am

if it really is an overclock problem, run prime95 blend test for an hour, you'd get a blue screen right quick if it was, and furmark full screen highest settings, no AA to see if it has anything to do with graphics/GPU drivers
I would do both of the above on the overclocks you had been running up until you had issues, it may be only in the OS

And I wouldn't expect firmware because it had been running fine up until now but good to check anyway I suppose- and I agree NO BETA DRIVERS- especially for AMD GPUs, Catalyst suite has always been known to be buggy
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Re: Random BSOD's

Postby Velo:Sity » Sat May 04, 2013 11:33 am

I agree, I'd redo GPU drivers first.
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Re: Random BSOD's

Postby Major_A » Sat May 04, 2013 2:23 pm

Quick thing to add to your driver uninstall... After you uninstall the drivers don't reboot yet and run Driver Fusion (formerly Driver Sweeper) then reboot. See if that helps at all.
Driver Fusion download link.
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Re: Random BSOD's

Postby lordvic » Sat May 04, 2013 7:35 pm

Dammit! :shock:
I was using the Beta drivers because I was getting a "Device Hung" issue, and the release notes for the beta drivers had fixes some-what related to it. The drivers would just continuously crash & recover until either I reboot the system or the game crashes / closes from it.

"DirectX Error
DirectX functions "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG: Device hung due to badly formed commands...
"

Uhh...I'' upload a picture of the error pop-up later today.

Side: I actually wanted to ask the LR crew if they ran into this issue when reviewing & benching the Radeon HD 7000 series cards...
I started a few threads about this on different forums but...have a look...
http://forums.amd.com/game/messageview. ... erthread=y


Hey Major_A, I realized AMD had some kind of "Driver Sweeper" like program available, but I've never used it for any of my driver installs / uninstalls. I haven't had any issues with left-over driver bits since...my Radeon HD 4850. :)
I'll give them a try though.

I'll run some Prime95 / Furmark tests and report back.
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Re: Random BSOD's

Postby lordvic » Mon May 06, 2013 12:34 pm

Just an update

I updated the graphics drivers and chipset drivers...still running into the two issues.
Ran the RAM at stock timings...problem still appearing.

I'll check if my CPU overclock is stable or not...
Cooler Master HAF 932 // Phenom II 1090T @ 4.1GHz (not 110% stable) // ASUS Crosshair V Formula 990FX // Thermaltake Frio CPU Cooler // Sapphire Dual-X HD 7970 @ 1150/1500 // 8GB (2X4GB) G.Skill RipJaws + 8GB (2X4GB) G.Skill RipJawsX @1600 8-9-8-21-1T // Corsair TX850 // Corsair ForceGT 120GB SSD // Kingston V200+ 120GB SSD // WD Caviar Black 1TB // LiteON DVD-RW // Windows 7 Ult. 64-bit
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Re: Random BSOD's

Postby Major_A » Mon May 06, 2013 1:22 pm

Run Memtest if you can, might be bad RAM.
http://www.ultimatebootcd.com/download.html
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Re: Random BSOD's

Postby KnightRid » Tue May 07, 2013 5:01 am

Major_A wrote:Run Memtest if you can, might be bad RAM.
http://www.ultimatebootcd.com/download.html


That, plus, do not CHECK to see if your overclock is stable - set EVERYTHING back to stock. You can always overclock again, just remember your settings, if you still get BSOD'S. You should always go back to stock when you are having problems like this. [-X

could also do a sfc /scannow and a repair from windows disc just to make sure windows is not flubbed too.
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Re: Random BSOD's

Postby lordvic » Thu May 09, 2013 7:04 pm

Just a follow-up:

Tested some tests on the RAM and there was no issues with them.
Put my CPU and CPU-NB back to stock frequencies & voltages and ran a few tests and games - no BSOD.

Guess my OC was unstable.
Dammit! thought I could push my chip beyond the 4.0GHz level...but it may need more voltage 1.5V on the Core to get stable. :?
I don't believe the Frio can hold up with 1.5V+ (reason to get the H100 / H100i now maybe :P ).
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Re: Random BSOD's

Postby KnightRid » Fri May 10, 2013 5:51 am

glad you found it! Now the fun part will be to OC again within tolerances. It is geek heaven my friend!
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Re: Random BSOD's

Postby sgkean » Fri May 10, 2013 7:17 am

Cool glad that was figured out. It should be pretty easy to find a decent overclock to start with just back it down a few steps and work it back up from there.
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Re: Random BSOD's

Postby Major_A » Sun May 12, 2013 9:28 am

I had an overclock on my older C2Q that I thought was 100% stable. It never gave me any issues until I'd start a game of Company of Heroes, then came the BSOD. I struggled with what you went through until I lowered my clocks and figured out it wasn't as stable as I thought it was.
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Re: Random BSOD's

Postby DJ Tucker » Tue May 14, 2013 11:34 am

glad you got it sorted but i'm running into the same problem with my C2D. got stable at 3.8ghz, 1.24 on the vcore and 4% on the vtt but only when playing call of duty modern warfare 3 it freezes then bsod. even when playing Crysis 3, Battlefield 3 and Planetside 2 the most cpu hungry games to date it runs fine. however, i am testing for higher stable clock with max vcore right now :lol:
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Re: Random BSOD's

Postby skier » Wed May 15, 2013 7:32 pm

DJ Tucker wrote:even when playing Crysis 3, Battlefield 3 and Planetside 2 the most cpu hungry games to date it runs fine. however, i am testing for higher stable clock with max vcore right now :lol:


cant speak of Planetside (as I've never heard of it) but Crysis has always been GPU-centric, with Battlefield right in the middle, whereas Call of Duty has actually been more CPU based. this is mainly because COD has unfortunately been tailored for Consoles.

or last I knew, CoD could only really use 2 cores, hence CPU bottleneck is more what I meant, where Battlefield 2 could use all 6 cores on the Thuban I used to have, as with Crysis, they were still more Graphically demanding. CoD may have more/less efficient object calculations though

/trying to explain why only CoD crashes
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