Water Cooling Experiment Not Going So Good...

[Skippman]

Foam is just air in the pump working it's way out. No foam isn't a bad thing and any sytem that's been run for a while will not have foam in it.

[Major_A]

Thanks for the quick answer.

[Major_A]

Well...

[Skippman]

Dang bro! Maybe I need to reconsider buying from Swiftech in the future. I can't believe the second block leaks to!

[DMB2000uk]

I'm not insinuating that you're at fault here, but do they ship it in one piece, or do you have to assemble it yourself?

Dan

[Major_A]

Preassembled, they even asked which mounting block i wanted on it (i.e. Intel or AMD).

[Major_A]

No reply from Swiftech today. I emailed one of the people I had correspondence with so here's to hoping they do me right.

*EDIT*
Day two down and no reply yet. I'm starting to get perturbed.

*EDIT II*
Three days down and no reply.

[Major_A]

Nate, is there anyway you can get your hands on this kit to review? I want to see if I'm just unlucky or if this is a common occurrence.

*EDIT*
Another day down and still no effin contact from Swiftech. My grace period to return this hunk of crap ran out at the Egg so now I guess I'm stuck with it.

[stopthekilling77]

Owch, just read some more and I'm sorry to hear your troubles haven't eased up...

[Major_A]

At this rate I think they need to send me a real pump and block. This situation is ridiculous. They even stated in one of their emails to me that they were "testing" the new block before they sent it out. By testing I guess a visual inspection was all that they did.

[stopthekilling77]

:/ hope it works out for you soon! i got lucky as could be so far, i even dragged my LCS 4 hours away for a lan party last week and didnt have any issues
hang in there! one bad kit does not a persistent man break!

[Major_A]

Do you have the same kit?

[stopthekilling77]

I went with the Swiftech Apex kit and bought my own GPU block, so it was pre-parted out but not assembled

[Major_A]

The Apex kit has a real pump and block correct? The issue I'm facing is this pump/block is 3 pieces and it keeps leaking out of the socket adapter to block or socket adapter to pump housing.

[Skippman]

I can't believe they're still dragging thier feet on this. This is unaccaptable. shoot an e-mail to gabe @ swiftnets dot com. That's the main man. He should get the ball rolling.

[Major_A]

Thanks I forgot his email address but I did CC two of the employees there when I emailed support@swiftech.com.

[stopthekilling77]

The Apex kit has a real pump and block correct? The issue I'm facing is this pump/block is 3 pieces and it keeps leaking out of the socket adapter to block or socket adapter to pump housing.

Yup, came with a MCP655-B pump, all in one piece. Probably will upgrade to 2 quieter pumps spaced in my loop later on, but for now this works

[Major_A]

Finally got an answer that I'm really not too thrilled about...

Here is the new balance:
Credit for the Apogee Drive: $99.95
Replacement parts:
Apogee GTZ: $49.95
MCP350 Pump: $79.95
MCRes Micro: $25.95
total: $155.95
Your cost, Net after credit: $55.90

I thought I was done paying for this kit, I guess not.

[DMB2000uk]

So they've just gone ahead and charged you to update you to the separates kit?

Dan

[Major_A]

Basically, yes. Instead of sending me another Apogee Drive they are crediting the price and sending me a reservoir, pump and CPU block. Instead of doing the right thing and and just counting it as a loss and hoping they get good WOM from me I'm having to pay for their F ups.