GTX 980 Dead :(
- DJ Tucker
- Legit Extremist
- Posts: 1502
- Joined: Tue Dec 30, 2008 11:52 am
- Location: Hardbase Headquaters
- Contact:
GTX 980 Dead :(
So as the title states, yes my GTX 980 has just died for no reason at all. I come home to power on my pc and all is fine until I reach my desktop. Once there, I am greeted with blue vertical lines and major blurring to the point I can't make anything out on the monitor. Safe mode and/or uninstalling the driver using display driver uninstaller shows no problems but, install driver and bam, artifacts the seller on ebay won't refund me and he can't/won't provide proof of purchase so rma seems out of the question. I have contacted inno3d about my issue and now it's a waiting game until I get a reply What else do you guys suggest?
MSI Z590 Gaming Edge Wifi
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
- DJ Tucker
- Legit Extremist
- Posts: 1502
- Joined: Tue Dec 30, 2008 11:52 am
- Location: Hardbase Headquaters
- Contact:
Re: GTX 980 Dead :(
ok so now my 980 gets to the glowing windows logo and after 15 seconds the logo stops glowing and freezes my pc. my gtx 580 I have as backup works beautifully. so I found out that safe works with the 980. I disabled the gpu in device manager and booted into windows normally with success but only due to the gpu being disabled. I then enable the gpu and again the system freezes and that's as far as I can get. the transaction was completed outside of ebay through paypal but I sent a personal payment by mistake and paypal won't help me. I now have to hope that inno3d will get back to me asap and except my rma. if not then I'm stuck with a inno3d gtx 980 ichill herculez x4 airboss ultra ornament
MSI Z590 Gaming Edge Wifi
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
- Apoptosis
- Site Admin
- Posts: 33941
- Joined: Sun Oct 05, 2003 8:45 pm
- Location: St. Louis, Missouri
- Contact:
Re: GTX 980 Dead :(
Sorry to hear all this, but why in the world would you complete a transaction outside of e-bay?DJ Tucker wrote:the transaction was completed outside of ebay through paypal but I sent a personal payment by mistake and paypal won't help me. I now have to hope that inno3d will get back to me asap and except my rma. if not then I'm stuck with a inno3d gtx 980 ichill herculez x4 airboss ultra ornament
How long ago did you buy the card? There is a 30-day return period for pretty much everything on ebay and ebay sides with the buyer 99.9% of the time.
If you didn't complete the transaction within ebay though I think you violated the terms and conditions and likely the 30 day money back guarantee.
- DJ Tucker
- Legit Extremist
- Posts: 1502
- Joined: Tue Dec 30, 2008 11:52 am
- Location: Hardbase Headquaters
- Contact:
Re: GTX 980 Dead :(
already chatted with paypal and ebay. neither are able to help as the transaction was completed outside of ebay and I sent a personal payment through paypal and that isn't covered by the protection. is inno3d any good at responding to an rma request as it's been 3 days and nothing as of yet
MSI Z590 Gaming Edge Wifi
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
- Apoptosis
- Site Admin
- Posts: 33941
- Joined: Sun Oct 05, 2003 8:45 pm
- Location: St. Louis, Missouri
- Contact:
Re: GTX 980 Dead :(
Not sure, but usually you'll need the receipt and you aren't the original owner, so... Not good odds to be honest.DJ Tucker wrote:already chatted with paypal and ebay. neither are able to help as the transaction was completed outside of ebay and I sent a personal payment through paypal and that isn't covered by the protection. is inno3d any good at responding to an rma request as it's been 3 days and nothing as of yet
Bet you won't buy anything outside of ebay again... As a buyer there is no reason to do so. The seller is on the hook for all the fees and ebay is setup to protect the buyer.
- DJ Tucker
- Legit Extremist
- Posts: 1502
- Joined: Tue Dec 30, 2008 11:52 am
- Location: Hardbase Headquaters
- Contact:
Re: GTX 980 Dead :(
defo won't be doing that again for sure. still no reply from them or the buyer. serves me right
MSI Z590 Gaming Edge Wifi
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
- DJ Tucker
- Legit Extremist
- Posts: 1502
- Joined: Tue Dec 30, 2008 11:52 am
- Location: Hardbase Headquaters
- Contact:
Re: GTX 980 Dead :(
so after a long debate and help from inno3d's peter berkhout, I got my rma sent through overclockers uk back in October. so I contacted overclockers to see where my gtx 980 is and they said they haven't heard anything and I need to contact the manufacture however I am now getting no communication from them and fear my £450 gtx 980 has gone. what can I do at this point?
MSI Z590 Gaming Edge Wifi
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
Re: GTX 980 Dead :(
You sent it back with a tracking number correct? See where it is and who(m) got it and call them.DJ Tucker wrote:so after a long debate and help from inno3d's peter berkhout, I got my rma sent through overclockers uk back in October. so I contacted overclockers to see where my gtx 980 is and they said they haven't heard anything and I need to contact the manufacture however I am now getting no communication from them and fear my £450 gtx 980 has gone. what can I do at this point?
Expensive lesson to learn I really do hope this gets sorted out but with all the time that has passed.....
Remember, I am opinionated and nothing I say or do reflects on anyone or anything else but me
Re: GTX 980 Dead :(
BTW, I would of check the TIM under the cooler because buying someting second hand... ex. they could of have WC or another aftermarket cooler on it and forgot to put TIM after swapping (I've seen it before). Because when artifact and freezing comes after certain time, it often is overheating and when buying second hand, this is what I first check allways.
Main rig: NZXT Phantom modded case with Danger Den WC, Gigabyte B550 Aorus Elite, Ryzen 5800X @ stock, 32GB Patriot Viper DDR4 3200Mhz 16-18-18-36-1T, AMD RX 5700XT + AlphaCool WC, ACER Nitro XV2 27", SP 1TB nvme PCiE GEN3, Samsung 2TB; Cooler Master MW Gold 650W, Win10 Pro 64
my complete GFX tuneup & cooling mod: http://forums.legitreviews.com/viewtopi ... highlight=
my complete GFX tuneup & cooling mod: http://forums.legitreviews.com/viewtopi ... highlight=
- DJ Tucker
- Legit Extremist
- Posts: 1502
- Joined: Tue Dec 30, 2008 11:52 am
- Location: Hardbase Headquaters
- Contact:
Re: GTX 980 Dead :(
yes it went to overclockers uk and they don't know anything more than it being sent off at there end. they can't even tell me who or when it went out for repair. it was brand new not secondhand. overclockers are being a bit of a nuisance
MSI Z590 Gaming Edge Wifi
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
Re: GTX 980 Dead :(
****, that's a lot of cash. Let's hope it all turns out good at the end.
Main rig: NZXT Phantom modded case with Danger Den WC, Gigabyte B550 Aorus Elite, Ryzen 5800X @ stock, 32GB Patriot Viper DDR4 3200Mhz 16-18-18-36-1T, AMD RX 5700XT + AlphaCool WC, ACER Nitro XV2 27", SP 1TB nvme PCiE GEN3, Samsung 2TB; Cooler Master MW Gold 650W, Win10 Pro 64
my complete GFX tuneup & cooling mod: http://forums.legitreviews.com/viewtopi ... highlight=
my complete GFX tuneup & cooling mod: http://forums.legitreviews.com/viewtopi ... highlight=