HX 1050 Silver RMA!

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DJ Tucker
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HX 1050 Silver RMA!

Post by DJ Tucker »

So I need to RMA my HX1050 as the thermistor exploded with a loud bang and spark for no reason last week. it completely destroyed the thermistor. So I login to corsair customer portal and create a ticket with them stating the issue but of course as I purchased the PSU on eBay I need the sellers original purchase receipt to complete the RMA process. he doesn't have it.

So I told corsair the seller cannot find the receipt but as the PSU has 7 years warranty and was released in the uk around January 2011 means I have until January 2018. but again no original proof no RMA says corsair. so I now have a £2000 pc sat here doing nothing with no money to buy a replacement.

Anyone know if they can help with the RMA process? :)
MSI Z590 Gaming Edge Wifi
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Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
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Aqua Computer Ultitube 200 Pro D5 Next
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Intel 670p 2Tb & WD Blue M.2 2Tb
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KnightRid
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Re: HX 1050 Silver RMA!

Post by KnightRid »

This is why I gave up on ebay years ago. Overpriced and no support/warranty.

Did you register the warranty when you bought it? Although you would have had to have the receipt then too I guess. :( 2 months away from 7 years too. Does it have the manufactured date stamped on it? Maybe they would allow that as proof?
Remember, I am opinionated and nothing I say or do reflects on anyone or anything else but me :finga:
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Re: HX 1050 Silver RMA!

Post by DJ Tucker »

well after a long chat with corsair, they said if a brought a corsair product in the last 2 years then I can use that as proof of purchase and rma from there. PSU has now been shipped and awaiting the arrival by scan computers, in which have corsair rma team within the company. They have said that they will never downgrade only upgrade. So if my PSU is not in stock (EOL unfortunately)they will upgrade me to the closest in spec they have in stock at scan.

Any idea what PSU this would be replaced with?
MSI Z590 Gaming Edge Wifi
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
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DJ Tucker
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Re: HX 1050 Silver RMA!

Post by DJ Tucker »

well I got my replacement today and I have the hx1000i. the link software doesn't do anything that hwinfo cant already do. but after checking hwinfo against link I get the same readings from both except hwinfo is more accurate due to decimal point. (+12v on LINK 12.2v & +12v on Hwinfo 12.225v)

Happy with the unit so far and 10 year warranty is always a good thing :)
MSI Z590 Gaming Edge Wifi
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
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KnightRid
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Re: HX 1050 Silver RMA!

Post by KnightRid »

DJ Tucker wrote: Happy with the unit so far and
A NEW
DJ Tucker wrote:10 year warranty is always a good thing :)
:) glad it got taken care of for you!
Remember, I am opinionated and nothing I say or do reflects on anyone or anything else but me :finga:
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DJ Tucker
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Re: HX 1050 Silver RMA!

Post by DJ Tucker »

corsair are without a doubt the best company I have dealt with in the line of computer hardware. will defo be building a system full of their parts soon :)
MSI Z590 Gaming Edge Wifi
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
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camaroguy1998
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Re: HX 1050 Silver RMA!

Post by camaroguy1998 »

DJ Tucker wrote:well I got my replacement today and I have the hx1000i. the link software doesn't do anything that hwinfo cant already do. but after checking hwinfo against link I get the same readings from both except hwinfo is more accurate due to decimal point. (+12v on LINK 12.2v & +12v on Hwinfo 12.225v)

Happy with the unit so far and 10 year warranty is always a good thing :)
3 setups here and all are Corsair PSU's! :supz:
I've only had 1 fail and that was during a Thunderstorm!
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Re: HX 1050 Silver RMA!

Post by DJ Tucker »

camaroguy1998 wrote:3 setups here and all are Corsair PSU's! I've only had 1 fail and that was during a Thunderstorm!
that's not bad going :)

As you can see in my sig, i have corsair memory and psu. recently added the corsair ml120 pro red edition fans to my lepa exllusion 240 rad. looking at getting some more corsair red led fans for intake to replace my aerocool ds fans. hopefully get a corsair memory cooler. the geil cyclone I got is good enough but it's to bulky for me.
MSI Z590 Gaming Edge Wifi
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
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