CoolIT Eliminator

Post by **Apoptosis** » Fri Mar 16, 2007 3:58 pm

yes I'll be on the phone on Monday talking with the CEO again... Please keep posting up your pictures because he knows of two customers with these issues... It's obvious that more are out there...

Please post pictures... If you can't host them E-Mail them to me and I'll host them.

I just this second pulled the TEC-TCM plug and mine isn't torched yet... 7 days running on high and going for me.

HONkUS · Post by **HONkUS** » Fri Mar 16, 2007 4:02 pm

Thanks Nate your the man!

Post by **Apoptosis** » Fri Mar 16, 2007 4:05 pm

I'm not the man... It's BS that you guys are paying $200 for something that isn't working right...

HONkUS · Post by **HONkUS** » Fri Mar 16, 2007 4:38 pm

and that we have to pay more money to get a supposedly working unit...

Post by **Apoptosis** » Fri Mar 16, 2007 4:42 pm

HONkUS wrote:and that we have to pay more money to get a supposedly working unit...

you just have a high shipping bill correct?

HONkUS · Post by **HONkUS** » Fri Mar 16, 2007 4:45 pm

yeah 80 bucks. I believe Diabolous has the same type of cost. Here is the exact wording pasted from the RMA Email

** Please do not ship the unit ground shipping, any charges that have to be paid when we receive your RMA unit will be declined and the unit will be returned to you without being repaired. ** Please ship UPS 3 Day Express or FedEx International Economy **

HONkUS · Post by **HONkUS** » Mon Mar 19, 2007 4:42 pm

Well I received a voice mail from Sean Mutlow today with CoolIT and he said he wanted to talk to me about getting my unit back to them, I called back and his phone just rang without voicemail or anything but atleast im making progress

Diabolus · Post by **Diabolus** » Mon Mar 19, 2007 7:04 pm

I got confirmation email last week from John at Coolit Systems to go ahead and send my cooler back by means of ground delivery service. That only cost about $15 and they received it today according to tracking. No confirmation from them yet though.......

HONkUS · Post by **HONkUS** » Tue Mar 20, 2007 9:46 am

I just got off the phone with Sean Mutlow again he said I could ship it ground to their warehouse in LA. Im glad they came around hopefully they've fixed the problem with the design, ill post pics of the replacement unit's TEC-TCM connector when I get it

Post by **Apoptosis** » Tue Mar 20, 2007 9:49 am

cool glad you got the shipping part sorted.

HONkUS · Post by **HONkUS** » Wed Mar 21, 2007 5:56 pm

Well I sent it to LA today so im keeping count of ho long it takes them to replace it lol.

Diabolus · Post by **Diabolus** » Fri Mar 23, 2007 1:55 pm

Received my replacement today. The TMC looks a bit different. It's revision 1.04 and the TEC connection to the TMC now sports a 4-pin connector but only two are being used. I'll try and get a picture up later. I'm still a bit hesitant on installing this thing again.... plus I hate having to pull my system apart to install it but If I do I'll post my findings.

Good Luck

stopthekilling77 · Post by **stopthekilling77** » Fri Mar 23, 2007 2:17 pm

i'm crossing my fingers for you Diabolus, i've been waiting to hear some positive reinforcement on this product, because until i heard others were unhappy with it, i was seriously considering buying one.

HONkUS · Post by **HONkUS** » Mon Mar 26, 2007 3:39 pm

I received my replacement unit. Mine too has a new updated TCM (V1.04) but at first glance it appears to come with mounting hardware that features the same brittle aluminum screws and standoffs. How has your new one performed Diabolous? When I get home ill post some pics of the new TCM for comparison purposes.

HONkUS · Post by **HONkUS** » Mon Mar 26, 2007 9:42 pm

Here is the v1.04 TCM

Dragon_Cooler · Post by **Dragon_Cooler** » Tue Mar 27, 2007 1:19 am

A simple addition of a capacitor certainly has to tell you something!!!

That really makes me el o el!!

HONkUS · Post by **HONkUS** » Fri Mar 30, 2007 4:01 pm

well the things been on high for 4 days straight and its been working like a charm! looks like they corrected to issue!

Post by **Apoptosis** » Sat Mar 31, 2007 7:19 am

glad to hear you guys are all patched up... How's the mounting hardware? they send you new stuff? Nothing here yet

HONkUS · Post by **HONkUS** » Mon Apr 02, 2007 5:33 pm

nope they sent me the same crappy hardware. just a new set lol, I didnt even use their thumb screws I just went with 4 gold plated steel ones I got from quakecon it looks much nicer even though you cant see it since its behind that metal plate lol.

respek · Post by **respek** » Wed Apr 04, 2007 3:09 pm

Well, my Eliminator started acting up (the temps would jump up to 60c every once in a while for no apparent reason). I have to shut down and reboot or reroute the power to get the temps back down to low 30s. So today, I decided to take a look inside and it looks like I have the same problem with the TEC-TCM plug being scorched. My plug seems to be a lot browner than the picture Denny posted. I have mine running on high most of the time and the temp usually jumps up after I have it on for a few hours.

What steps should I take to ensure I don't get raped on the shipping charges? It's disappointing that Coolit won't even cross-ship or at least cover the shipping charges for something that could potentially set your pc on fire.

Legit Reviews

CoolIT Eliminator

Same here guys...