PC problem

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firefox834
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PC problem

Postby firefox834 » Tue Nov 13, 2007 4:55 am

Everyday my pc blacks out twice then starts working again and again on a daily basis i lose the cursot and have to re-boot to get it showing again...anyone have this problem, its happened since the pc was bought december last year and pc specialists arent very helpful...the pc specs are

Processor (CPU)


AMD SEMPRON™ 3000+ (1800MHz) HTT/128K L2 Cache (754 Socket)


1: Windows_XP_AMD_DRIVER_no-driver-needed-for-Vista.exe (20-05-2007 | 2.83mb)

Memory (RAM)


512 MB CORSAIR DDR400 PC3200 - LIFETIME WARRANTY!


1: MemTest86 - For Testing For Memory Faults.zip (14-03-2007 | 0.05mb)

Motherboard


FOXCONN 6100K8MB: NFORCE 6100 CHIPSET, x16 slot, SATA, 3 PCI

Operating System




USB Options


6 x USB 2.0 PORTS (4 REAR + 2 FRONT) AS STANDARD

Memory - 1st Hard Disk


160GB SERIAL ATA II HARD DRIVE WITH 8MB CACHE (7200rpm)




1st CD/DVD Drive


18x DVD±RW/RAM + Lightscribe (48 x CD-RW) (£18)




Graphics Card


INTEGRATED 128MB GEFORCE 6100 PCI Express (SMA)

Sound Card


INTEGRATED 6 CHANNEL (5.1) AUDIO (RECOMMENDED)









Network Facilities


ONBOARD 10/100 LAN PORT (ETHERNET) AS STANDARD

Case


Stylish Black/Silver Sigma case + 2 front USB

Power Supply & Case Cooling


STANDARD 350W PSU with CASE FAN

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dkarko
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Re: PC problem

Postby dkarko » Tue Nov 13, 2007 6:20 am

Have you tried a fresh installation of the operating system?

Well, i have no clue, but since it had problems from the beginning i would send the pc back to the store and let them deal with it.
Maybe something in hardware is faulty, like motherboard or psu.

Did you buy the system preassembled? Have you ever let a technician get a look at it?
"Παν ΜέτÏ

firefox834
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Re: PC problem

Postby firefox834 » Tue Nov 13, 2007 7:32 am

I have had technical help from specialist pc the place i purchased it from, they advised me to reload but a few days later it started again, they now tell me to send it back for them to look at but want money off me for returning it, im not prepared to do that.

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ibleet
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Re: PC problem

Postby ibleet » Tue Nov 13, 2007 9:22 pm

firefox834 wrote:they now tell me to send it back for them to look at but want money off me for returning it, im not prepared to do that.


I would think it came with at least a 1 year warranty, but thats for service. Do they want you to pay to ship it to them? Most returns are generally charged a restocking fee. Did you ask to return it, or just have them do the diagnostics / repairs?

I would find out exactly what type of warranty you have.


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