NVIDIA Statement on Faulty Notebook Video Cards (GPUs)

A place to talk about all things mobile
User avatar
Apoptosis
Site Admin
Site Admin
Posts: 33835
Joined: Sun Oct 05, 2003 8:45 pm
Location: St. Louis, Missouri
Contact:

NVIDIA Statement on Faulty Notebook Video Cards (GPUs)

Postby Apoptosis » Thu Jul 31, 2008 11:39 am

This is an official statement from NVIDIA:

NVIDIA’s highest priority is to ensure complete satisfaction and delight for all of our customers. We fully stand behind our products and are cooperating with our partners to resolve the recently announced notebook field failure issue.

Please remember the following:

1) The issue is limited to a few notebook chips only; we have not seen and don't expect to see this issue on any NVIDIA based desktops
2) Only a very small percentage of the notebook chips that have shipped are potentially affected and the problem depends on a combination of environmental conditions, configuration and usage model
3) We continue to work closely with our partners and have taken the necessary steps to ensure that all NVIDIA chips currently in production do not exhibit the problem

As a result, it is very unlikely that your NVIDA based notebook product is affected

Again, we truly appreciate our customers passion for our products and apologize for any inconvenience. We are dedicated to delivering quality products that raise the bar on graphics performance across the spectrum from the world’s fastest gaming desktops to the sleekest ultra-portables available.

User avatar
Sparky
Legit Extremist
Legit Extremist
Posts: 723
Joined: Fri Feb 16, 2007 4:47 pm
Location: Huntington Beach, CA USA

Re: NVIDIA Statement on Faulty Notebook Video Cards (GPUs)

Postby Sparky » Thu Jul 31, 2008 11:44 am

Do you happen to know what date this statement was released?
Maybe they're getting some heat from their major customers to do something. I'd feel better if they'd just tell us what chip and what batch or run number is affected.
Asus X58 Sabertooth|i7 950|CM Hyper 212+|12GB XMS3 PC1600|XFX HD 6870 |Samsung 840 Evo 250 GB SSD|1TB WD Caviar Black SATA 6|1 TB WD Caviar Black SATA 3|X-Fi Titanium|Corsair HX 750|LG Blu-ray Burner|Asus DVD/CD Burner|CM HAF 922|Windows 7 64 Bit


Return to “General Mobile Computing”

Who is online

Users browsing this forum: No registered users and 7 guests