Dell Extends Warranty For Laptops With Nvidia GPU's

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Sparky
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Dell Extends Warranty For Laptops With Nvidia GPU's

Postby Sparky » Tue Aug 19, 2008 10:21 am

Well, Dell has decided to extend warranties 1 year on the laptops with the affected GPU's. I'd still feel better if they'd replace my mobo / gpu chip completely as I don't use it that often and I'm afraid it wil just fail after the extra year has passed.

http://direct2dell.com/one2one/archive/ ... dwide.aspx
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Re: Dell Extends Warranty For Laptops With Nvidia GPU's

Postby stev » Thu Aug 21, 2008 7:47 am

WOW. I'm surprised this didn't make a bigger news line.

You need to work that laptop hard and often to just to break in the GPU. If it goes flaky, you got a warranty to cover it.
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Re: Dell Extends Warranty For Laptops With Nvidia GPU's

Postby Sparky » Thu Aug 21, 2008 8:49 am

Well it's not exactly official yet. I looked on their website and mine still shows warranty expiring in 180 days. I can only hope that they come up with something better to offer. I'd hate to think I paid all that money for a door stop.

Here's thier exatct wording on it as of today:

Dell will offer a 12-month limited warranty enhancement specific to this issue. For all customers worldwide, we plan to add 12 months of coverage for this issue to the existing limited warranty up to 60 months from the date of purchase for the following systems:
Details of the service plan will be available in the next few weeks. When I have more details to share, I will do so.

In the meantime, thanks to all of our customers for your patience through this process. We appreciate your business and are committed to serving all of you who are impacted
Last edited by Sparky on Thu Aug 21, 2008 2:46 pm, edited 1 time in total.
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Re: Dell Extends Warranty For Laptops With Nvidia GPU's

Postby stev » Thu Aug 21, 2008 12:52 pm

If Dell covers it and the other manufactures don't get off of their duff to cover it, then Dell is the champion company to order from next time.
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Re: Dell Extends Warranty For Laptops With Nvidia GPU's

Postby Sparky » Thu Aug 21, 2008 2:47 pm

I'm pretty sure I read somewhere that HP offered another year to owners warranties a few weeks back.
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Re: Dell Extends Warranty For Laptops With Nvidia GPU's

Postby bmaverick » Fri Aug 22, 2008 9:09 am

Sparky wrote:I'm pretty sure I read somewhere that HP offered another year to owners warranties a few weeks back.


That's cool. My laptop may need it.
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