HD5770 + x1550 + Windows 7 x64 HELP!

Forum for all the AMD (Previously ATI) video cards from the past, present and future!
Post Reply
User avatar
BiGg RiE
Legit Fanatic
Legit Fanatic
Posts: 193
Joined: Wed Feb 01, 2006 9:23 am

HD5770 + x1550 + Windows 7 x64 HELP!

Post by BiGg RiE »

Hello all, I have a 5770 and a x1550.

I've installed catalyst 10.4 and the only card that works is the 5770, when I view device manager I see the following message when viewing the properties for the x1550:

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

I've tried catalyst from 9.8 up through the most recent. When using ati's own support hierarchy yields no results when selecting this x1550 and windows 7 x64. is there anyone who knows what I am doing wrong? This card is just for my third monitor since I don't have any display-port monitors.


Thanks!
System:
Lian-Li PC-A70A(blk)
Gigabyte X58A-UD3R rev1.0
i7 930 @3.5Ghz
18GB = (3x4GB Gskill)+(3x2GB Gskill) @ 1600Mhz 8-8-8-20-2n
2 x XFX 5770 1GB in x-Fire
Windows 7 Ultimate x64
500GB OS Drive WD 7200RPM 16MB Cache
Cooler Master 750Watt / Thermal Take 250Watt mini (5.25Bay)
37" 1080p LCD / 22" LCD / 19" LCD
Logitech G15
Sicuro 5.1 Surround Sound System
Novint Falcon w/Pistol Grip
Wolf King Trooper

"You must have very big rat, u need Hottori Hanzo's steel."
User avatar
XstollieX
Staff Writer
Staff Writer
Posts: 1641
Joined: Mon Mar 24, 2008 10:51 am
Contact:

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by XstollieX »

The X1550 will use legacy drivers, not the current catalyst software. The legacy drivers should be able to be found here. Does the card work if you use it only in your rig?
User avatar
skier
Moderator
Moderator
Posts: 4450
Joined: Mon Mar 26, 2007 3:29 pm
Location: Maine
Contact:

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by skier »

a card that old has a specific "legacy" driver from ATI(10.2 found here)
great minds ay

did you
install 10.4 for the 5770
plug in 1550 w/ its monitor
install 10.2 legacy & force windows to scan for additional video outputs(to extend/duplicate to the third monitor) in display-resolution settings
reboot?
-Austin
Image
Screamin' BCLK: Image
775 System (Overclocking Platform): Q8400/Q8300/E8400/E7400/E7500 - GA-EP45-UD3R v1.1 - 4GB (2x2) OCZ Reaper HPC DDR2 1066 CL5 2.1v Corsair TX-750w
Gamer: Asrock Z77 Extreme4, i7 3770K @4.6GHz, ThermalTake Armor A90 modded, 2x4GB GSKILL RipjawsX DDR3 2133 CL9, Corsair HX-750w, MSI GTX660 Twin Frozr
Server2012: Q9300 - 8GB DDR2 - Asus P5QL Pro - Corsair CX430 - Mirrored 2TB Seagate's with 2TB WD cav for fileshare backups, 1TB WD for OS backups
User avatar
BiGg RiE
Legit Fanatic
Legit Fanatic
Posts: 193
Joined: Wed Feb 01, 2006 9:23 am

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by BiGg RiE »

skier wrote:a card that old has a specific "legacy" driver from ATI(10.2 found here)
great minds ay

did you
install 10.4 for the 5770
plug in 1550 w/ its monitor
install 10.2 legacy & force windows to scan for additional video outputs(to extend/duplicate to the third monitor) in display-resolution settings
reboot?
I'm prety sure that I've done this.. but I will try it again.. so to be clear I should:

Uninstall all ati software
-reboot
clean drivers from the system
-reboot
Install 10.4 with only the 5770 plugged in
-reboot
then
-shutdown
plug-in the x1550 w/monitor connected and powered on
-power on pc
install 10.2 for x64 windows 7
-reboot
once booted...force windows to scan for additional video outputs(to extend/duplicate to the third monitor) in display-resolution settings
reboot
??
System:
Lian-Li PC-A70A(blk)
Gigabyte X58A-UD3R rev1.0
i7 930 @3.5Ghz
18GB = (3x4GB Gskill)+(3x2GB Gskill) @ 1600Mhz 8-8-8-20-2n
2 x XFX 5770 1GB in x-Fire
Windows 7 Ultimate x64
500GB OS Drive WD 7200RPM 16MB Cache
Cooler Master 750Watt / Thermal Take 250Watt mini (5.25Bay)
37" 1080p LCD / 22" LCD / 19" LCD
Logitech G15
Sicuro 5.1 Surround Sound System
Novint Falcon w/Pistol Grip
Wolf King Trooper

"You must have very big rat, u need Hottori Hanzo's steel."
User avatar
XstollieX
Staff Writer
Staff Writer
Posts: 1641
Joined: Mon Mar 24, 2008 10:51 am
Contact:

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by XstollieX »

sounds about right, the other option would be to try only the x1550 and make sure it works in win 7
User avatar
BiGg RiE
Legit Fanatic
Legit Fanatic
Posts: 193
Joined: Wed Feb 01, 2006 9:23 am

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by BiGg RiE »

XstollieX wrote:sounds about right, the other option would be to try only the x1550 and make sure it works in win 7
maybe I'll try that first, I don't wanna really take out the 5770.. but such is the process of trouble shooting...

Also which download should I install for the linked page?

1. Catalyst Software Suite 10.2 (95MB)
2. WDM Integrated Driver 10.2 (36MB)

Not sure what the WDM is.. but my thought is that installing the catalyst over the 10.4 version won't work.
System:
Lian-Li PC-A70A(blk)
Gigabyte X58A-UD3R rev1.0
i7 930 @3.5Ghz
18GB = (3x4GB Gskill)+(3x2GB Gskill) @ 1600Mhz 8-8-8-20-2n
2 x XFX 5770 1GB in x-Fire
Windows 7 Ultimate x64
500GB OS Drive WD 7200RPM 16MB Cache
Cooler Master 750Watt / Thermal Take 250Watt mini (5.25Bay)
37" 1080p LCD / 22" LCD / 19" LCD
Logitech G15
Sicuro 5.1 Surround Sound System
Novint Falcon w/Pistol Grip
Wolf King Trooper

"You must have very big rat, u need Hottori Hanzo's steel."
User avatar
XstollieX
Staff Writer
Staff Writer
Posts: 1641
Joined: Mon Mar 24, 2008 10:51 am
Contact:

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by XstollieX »

I would do the suite with a custom install and install only the driver and nothing else
User avatar
BiGg RiE
Legit Fanatic
Legit Fanatic
Posts: 193
Joined: Wed Feb 01, 2006 9:23 am

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by BiGg RiE »

XstollieX wrote:I would do the suite with a custom install and install only the driver and nothing else

Awesome, I'll try the software installs first as I'm not home and can do this remotely... I'll post my results, thanks!


Here goes! [-o< [-o<
System:
Lian-Li PC-A70A(blk)
Gigabyte X58A-UD3R rev1.0
i7 930 @3.5Ghz
18GB = (3x4GB Gskill)+(3x2GB Gskill) @ 1600Mhz 8-8-8-20-2n
2 x XFX 5770 1GB in x-Fire
Windows 7 Ultimate x64
500GB OS Drive WD 7200RPM 16MB Cache
Cooler Master 750Watt / Thermal Take 250Watt mini (5.25Bay)
37" 1080p LCD / 22" LCD / 19" LCD
Logitech G15
Sicuro 5.1 Surround Sound System
Novint Falcon w/Pistol Grip
Wolf King Trooper

"You must have very big rat, u need Hottori Hanzo's steel."
User avatar
XstollieX
Staff Writer
Staff Writer
Posts: 1641
Joined: Mon Mar 24, 2008 10:51 am
Contact:

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by XstollieX »

Good luck! Hope it goes well
User avatar
BiGg RiE
Legit Fanatic
Legit Fanatic
Posts: 193
Joined: Wed Feb 01, 2006 9:23 am

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by BiGg RiE »

XstollieX wrote:Good luck! Hope it goes well
UgHHH!! ](*,)

Ok so, I installed the 10.4 Cat software, and when I go to install the 10.2 it scans my system and returns a message saying everything is upto date... not sure what to do...any ideas?
System:
Lian-Li PC-A70A(blk)
Gigabyte X58A-UD3R rev1.0
i7 930 @3.5Ghz
18GB = (3x4GB Gskill)+(3x2GB Gskill) @ 1600Mhz 8-8-8-20-2n
2 x XFX 5770 1GB in x-Fire
Windows 7 Ultimate x64
500GB OS Drive WD 7200RPM 16MB Cache
Cooler Master 750Watt / Thermal Take 250Watt mini (5.25Bay)
37" 1080p LCD / 22" LCD / 19" LCD
Logitech G15
Sicuro 5.1 Surround Sound System
Novint Falcon w/Pistol Grip
Wolf King Trooper

"You must have very big rat, u need Hottori Hanzo's steel."
User avatar
XstollieX
Staff Writer
Staff Writer
Posts: 1641
Joined: Mon Mar 24, 2008 10:51 am
Contact:

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by XstollieX »

Simplest solution would be to pick up another 57xx card or even a card that will use the same driver as your 5770. best bet would be a 5750, in a pinch you could crossfire them for a bit more performance down the line.
User avatar
DaddyRabbit
Legit Extremist
Legit Extremist
Posts: 478
Joined: Fri Dec 29, 2006 9:46 am

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by DaddyRabbit »

Another option might be to get a Displayport to DVI adapter and just use the 5770.
Asrock Z68 Extreme4 Gen3
Core i7 2600k
Corsair H100 Liquid Cooler
8gig (2x4) G.Skill Ripjaws DDR3-1600
Powercolor HD5870 PCS+
OCZ Agility 2 240G SSD (boot, programs, games)
WD Caviar Black 1TB (Data)
CM UCP RS700-AAAAA3 700W 80+ Silver PSU
CM Storm Sniper
Gateway FHD2400
Win 7 Pro 64bit
User avatar
BiGg RiE
Legit Fanatic
Legit Fanatic
Posts: 193
Joined: Wed Feb 01, 2006 9:23 am

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by BiGg RiE »

XstollieX wrote:Simplest solution would be to pick up another 57xx card or even a card that will use the same driver as your 5770. best bet would be a 5750, in a pinch you could crossfire them for a bit more performance down the line.
A little outside my budget, this card is just for my third monitor. My upgrade path in a few months is to get a 2nd xfx 5770 for crossfire but right now I can't do it. But I've decided to take this one back and get a 4350 Microcenter's got'em for 40 bucks... I paid $22 for this one.. so that's not to bad
DaddyRabbit wrote:Another option might be to get a Displayport to DVI adapter and just use the 5770.
I initially looked into this but it's my understanding that you need an active adapter ($100) for this to work with Eyefinity... definitely more than I'm willing to spend. Have you heard or seen otherwise?
System:
Lian-Li PC-A70A(blk)
Gigabyte X58A-UD3R rev1.0
i7 930 @3.5Ghz
18GB = (3x4GB Gskill)+(3x2GB Gskill) @ 1600Mhz 8-8-8-20-2n
2 x XFX 5770 1GB in x-Fire
Windows 7 Ultimate x64
500GB OS Drive WD 7200RPM 16MB Cache
Cooler Master 750Watt / Thermal Take 250Watt mini (5.25Bay)
37" 1080p LCD / 22" LCD / 19" LCD
Logitech G15
Sicuro 5.1 Surround Sound System
Novint Falcon w/Pistol Grip
Wolf King Trooper

"You must have very big rat, u need Hottori Hanzo's steel."
User avatar
XstollieX
Staff Writer
Staff Writer
Posts: 1641
Joined: Mon Mar 24, 2008 10:51 am
Contact:

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by XstollieX »

Are you trying to get this to work with eyefinity? All of the monitors need to run off of 1 card in order for eyefinity to function.
User avatar
BiGg RiE
Legit Fanatic
Legit Fanatic
Posts: 193
Joined: Wed Feb 01, 2006 9:23 am

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by BiGg RiE »

XstollieX wrote:Are you trying to get this to work with eyefinity? All of the monitors need to run off of 1 card in order for eyefinity to function.
I initially bought my 5770 to do eye finity yes, but I made the mistake of purchasing it before doing all the research on it. SO I found out post purchase that you need to have one of the three displays be a display-port. So i figured since I got a serious bump in performance moving from an 8800GTS 320MB to the 5770 I'd hold on to the 5770 in the hopes of crossfiring it eventually... and I plan to have 6 monitors eventually:

In this grid setup:

|37"|37"|37"|
|22"|19"|22"|

So once I get to that point I will most likely invest in the active adapter for one of the 37" monitors to be mounted on the wall in my office. As these will be used for Eyefinity gaming, were as the smaller 22x19x22 grid will be for productivity.
System:
Lian-Li PC-A70A(blk)
Gigabyte X58A-UD3R rev1.0
i7 930 @3.5Ghz
18GB = (3x4GB Gskill)+(3x2GB Gskill) @ 1600Mhz 8-8-8-20-2n
2 x XFX 5770 1GB in x-Fire
Windows 7 Ultimate x64
500GB OS Drive WD 7200RPM 16MB Cache
Cooler Master 750Watt / Thermal Take 250Watt mini (5.25Bay)
37" 1080p LCD / 22" LCD / 19" LCD
Logitech G15
Sicuro 5.1 Surround Sound System
Novint Falcon w/Pistol Grip
Wolf King Trooper

"You must have very big rat, u need Hottori Hanzo's steel."
leweq
Legit Little One
Legit Little One
Posts: 2
Joined: Mon Oct 31, 2011 2:00 am

Re: HD5770 + x1550 + Windows 7 x64 HELP!

Post by leweq »

Why can I not run HD5770 + X1550 at the same time?
Using Windows 7 x64, I really need to make use of the TV-out function on the X1550 but
when I try to run it with the HD5770 I can only use one card, the other will complain about not being able to start because of memory resources etc.

Any ideas?
Post Reply