Dead cpu now fixed
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Dead cpu now fixed
So my pc randomly turned off and upon reboot I got debug 00 on mobo and that's it. According to manual it mean unused but some others pointed it to cpu. What on earth could have happened?
Last edited by DJ Tucker on Sat Apr 25, 2020 10:51 am, edited 1 time in total.
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Re: Dead cpu?
It could be anything. Does your system run hot? Cooked CPU is the first thing that comes to mind!
Even after letting it cool down it still will not boot?
I'm guessing you can access the BIOS, any info there? Does it even recognize the CPU, show temps, memory...anything???
Also consider setting everything back to Default!
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Re: Dead cpu?
55c 100% load defo means not a heat issue. cant even get into bios. right now I get power on instant power off when I press the power button. if I unplug the 8 pin eps I get debug 00. I have since removed the gpu, ram, both m.2 drives and all peripherals. still getting the same issue. without a backup 9th gen cpu to test my mobo with there is nothing I can do
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Re: Dead cpu?
Thinking maybe the MoBo itself if you cant even enter the BIOS!DJ Tucker wrote: ↑Sat Mar 28, 2020 5:47 pm 55c 100% load defo means not a heat issue. cant even get into bios. right now I get power on instant power off when I press the power button. if I unplug the 8 pin eps I get debug 00. I have since removed the gpu, ram, both m.2 drives and all peripherals. still getting the same issue. without a backup 9th gen cpu to test my mobo with there is nothing I can do
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Re: Dead cpu?
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Last edited by Pyrrhic on Mon May 04, 2020 4:52 am, edited 3 times in total.
Re: Dead cpu?
I am thinking MB also if you can't even get into BIOS.
What MB? - https://rog.asus.com/forum/showthread.p ... e-solution
What MB? - https://rog.asus.com/forum/showthread.p ... e-solution
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Re: Dead cpu?
Perhaps get the cheapest 9th gen mobo you can find for a test. If the cpu is bad you are only out the cheap mobo and can buy a new 9th gen processor. If the cpu is fine but the mobo is bad then you can get another mobo for your CPU or sell the CPU and get an even newer mobo and cpu.
Sucks that you don't have someone near you that will let you borrow for testing. Good Luck.
Sucks that you don't have someone near you that will let you borrow for testing. Good Luck.
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Re: Dead cpu?
IMO, find the cheapest supported CPU from the mobo support list. Even if it's a Celeron. Find one that uses the original release BIOS too if possible. A cheap new board to test isn't a bad idea, but if the BIOS isn't up to date and it doesn't boot, you're still up sh*t's creek.
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Re: Dead cpu?
So I took everyone's advice a purchased the 9100f and I'm typing away with it right now. Tested it in a few games and it works perfectly. So the 9700k has died . Intel however have constantly said the cpu is clearly not supported by the asrock z390 phantom gaming 6. so I provided proof of the 9700k out of the system next to the 9700k box with the s/n visible, the 9100f box again s/n visible and a cpu-z screenshot of the 9100f in my system and awaiting reply to see what they have to say.
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Re: Dead cpu?
I'm happy to see you have figured out what the problem was, even though it was not what most of us thought!DJ Tucker wrote: ↑Tue Mar 31, 2020 10:10 am So I took everyone's advice a purchased the 9100f and I'm typing away with it right now. Tested it in a few games and it works perfectly. So the 9700k has died . Intel however have constantly said the cpu is clearly not supported by the asrock z390 phantom gaming 6. so I provided proof of the 9700k out of the system next to the 9700k box with the s/n visible, the 9100f box again s/n visible and a cpu-z screenshot of the 9100f in my system and awaiting reply to see what they have to say.
I would consider the post KnightRid posted and try to reseat/reset the 9700k and MAKE sure it is a dead and lost cause!
I have heard of and had weird things happen!
Definitely keep on Intel for a new or refurbished replacement, If it turns out to be a dead CPU!
And if they do replace it, maybe consider a different MB! (ASUS )
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Re: Dead cpu?
so intel have agreed after posting proof of cpu failure via video and pics they have honoured the rma. However, as I have a p0 revision and they only have r0 revision they wont send replacement and instead have said a refund of distribution price $375 (£300) is all they can refund. I said if that is all you can offer then I would like a replacement as per intel warranty policy.. they have stuck to refund only or cpu will be sent back. is £300 even fair to you guys?
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Re: Dead cpu?
So ...they're not replacing the CPU even after proof? IDK their policies but revision shouldn't matter (other than a BIOS update for the board which you likely have already handled).DJ Tucker wrote: ↑Wed Apr 01, 2020 7:59 am so intel have agreed after posting proof of cpu failure via video and pics they have honoured the rma. However, as I have a p0 revision and they only have r0 revision they wont send replacement and instead have said a refund of distribution price $375 (£300) is all they can refund. I said if that is all you can offer then I would like a replacement as per intel warranty policy.. they have stuck to refund only or cpu will be sent back. is £300 even fair to you guys?
Granted the refund will help buy a new one, but still.
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Re: Dead cpu?
I am surprised they will not send out a new or refurbished CPU!DJ Tucker wrote: ↑Wed Apr 01, 2020 7:59 am so intel have agreed after posting proof of cpu failure via video and pics they have honoured the rma. However, as I have a p0 revision and they only have r0 revision they wont send replacement and instead have said a refund of distribution price $375 (£300) is all they can refund. I said if that is all you can offer then I would like a replacement as per intel warranty policy.. they have stuck to refund only or cpu will be sent back. is £300 even fair to you guys?
$375(£300) is close to retail price(US) But, it does fall a bit short!
https://www.newegg.com/core-i7-9th-gen- ... 6819117958
Really sounds like they are not giving you much of a choice!
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Re: Dead cpu?
Corporations rule the world. Take it or leave it is the new normal
You could hire a lawyer and fight it but for a couple hundred bucks, it just isnt worth it.
I would take the money and then look very hard at AMD!
You could hire a lawyer and fight it but for a couple hundred bucks, it just isnt worth it.
I would take the money and then look very hard at AMD!
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Re: Dead cpu?
+1 on AMD!
With an ASUS MB!
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Re: Dead cpu?
while the offering is fair for usa but in the uk they retail for £360+. I told them I would prefer a replacement as the refund is several £'s short of uk costs. They replied we have no stock and have no eta on the stock replenishment. that changed over night from You have a p0 revision so wont send out r0 to no 9700k's? Anyway I told them I would like £360 as that is the minimum here in the uk and would be pushing it at even that price, so they escalated it to the top for a approval. At least they are considering it I guess. Lets see what happens.
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Re: Dead cpu?
I'm hoping for you, that Intel stands behind their reputation as they should!DJ Tucker wrote: ↑Thu Apr 02, 2020 5:53 am while the offering is fair for usa but in the uk they retail for £360+. I told them I would prefer a replacement as the refund is several £'s short of uk costs. They replied we have no stock and have no eta on the stock replenishment. that changed over night from You have a p0 revision so wont send out r0 to no 9700k's? Anyway I told them I would like £360 as that is the minimum here in the uk and would be pushing it at even that price, so they escalated it to the top for a approval. At least they are considering it I guess. Lets see what happens.
Also, still pushing for your AMD Conversion!
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Re: Dead cpu?
Don't even have the cash for amd conversion. Thankfully though intel replied today and said they will honour a full invoice refund upon proof of an invoice. The invoice they already had unfortunately didn't have the price I paid on it. So I contacted scan computers and they sent a pdf of my i7 9700k and I was shocked to see I spent £409.98 before shipping. lets hope they honour their words of a full invoice refundcamaroguy1998 wrote: ↑Fri Apr 03, 2020 12:01 amI'm hoping for you, that Intel stands behind their reputation as they should!DJ Tucker wrote: ↑Thu Apr 02, 2020 5:53 am while the offering is fair for usa but in the uk they retail for £360+. I told them I would prefer a replacement as the refund is several £'s short of uk costs. They replied we have no stock and have no eta on the stock replenishment. that changed over night from You have a p0 revision so wont send out r0 to no 9700k's? Anyway I told them I would like £360 as that is the minimum here in the uk and would be pushing it at even that price, so they escalated it to the top for a approval. At least they are considering it I guess. Lets see what happens.
Also, still pushing for your AMD Conversion!
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Re: Dead cpu?
Thats great that Intel has stepped up and doing a full refund!DJ Tucker wrote: ↑Fri Apr 03, 2020 5:06 pmDon't even have the cash for amd conversion. Thankfully though intel replied today and said they will honour a full invoice refund upon proof of an invoice. The invoice they already had unfortunately didn't have the price I paid on it. So I contacted scan computers and they sent a pdf of my i7 9700k and I was shocked to see I spent £409.98 before shipping. lets hope they honour their words of a full invoice refundcamaroguy1998 wrote: ↑Fri Apr 03, 2020 12:01 amI'm hoping for you, that Intel stands behind their reputation as they should!DJ Tucker wrote: ↑Thu Apr 02, 2020 5:53 am while the offering is fair for usa but in the uk they retail for £360+. I told them I would prefer a replacement as the refund is several £'s short of uk costs. They replied we have no stock and have no eta on the stock replenishment. that changed over night from You have a p0 revision so wont send out r0 to no 9700k's? Anyway I told them I would like £360 as that is the minimum here in the uk and would be pushing it at even that price, so they escalated it to the top for a approval. At least they are considering it I guess. Lets see what happens.
Also, still pushing for your AMD Conversion!
£409.98 = $503 USD ......Thats a good start to something new!
Add another $100-$200 to that and your good for a new AMD!
Anyway you go, I'm happy to see this work out for you like it should!
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Re: Dead cpu?
haven't any cash for conversion lol. Besides I prefer intel over amd. Had amd in the past and didn't have much luck with them anyway today I brought me a new pump that I have wanted for a while and have been saving up for until my 9700k died. Seeing as intel have thus far agreed to the refund I can now just this pump. https://www.overclockers.co.uk/aqua-com ... 2z-aq.html
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Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air
Core i7 10700KF 5Ghz @ 1.25v With Alphacool Eisblock XPX Aurora Edge
Gigabyte RTX 2080 Super 1980Mhz @ 0.925v With TechN GPU Block
32Gb Corsair Vengeance RGB Pro 3600Mhz 16-18-18-38
Aqua Computer Ultitube 200 Pro D5 Next
Corsair XR5 240mm x2 & 360mm
Intel 670p 2Tb & WD Blue M.2 2Tb
Corsair HX1000i
Philips Momentum 3000 24" (Main) & MSI Optix G241V E2 (Second)
Lian Li O11D
Roccat Vulcan 120 Aimo, Roccat Kone Aimo Remastered and Roccat Sym Pro Air