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Laptop Throwing BSOD - WinDBG Output Included!

Posted: Wed Jan 07, 2009 1:30 pm
by Sovereign
It's a 0x00000124 Uncorrectable Hardware Error. Apologies in advance for the other random cannot-find-file errors; I'm completely new to this. What's going on? I don't know how to read this but I hope someone here does.

Code: Select all

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, MCA_ASSERT
Arg2: 86881020, Address of WHEA_ERROR_RECORD structure
Arg3: f2000040, High 32 bits of MCi_STATUS MSR for the MCA bank that had
	the error
Arg4: 00000800, Low  32 bits of MCi_STATUS MSR for the MCA bank that had
	the error

Debugging Details:
------------------

PEB is paged out (Peb.Ldr = 7ffdb00c).  Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 7ffdb00c).  Type ".hh dbgerr001" for details

WHEA_ERROR_RECORD: !errrec ffffffff86881020

BUGCHECK_STR:  0x124_GenuineIntel

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  firefox.exe

CURRENT_IRQL:  1b

STACK_TEXT:  
805d4488 829cf8b5 00000124 00000000 86881020 nt!KeBugCheckEx+0x1e
805d44dc 826d0928 86881020 853d5b50 853d5b50 hal!HalBugCheckSystem+0xe1
805d4508 829cf7c9 853d5b50 00000000 805d4544 nt!WheaReportHwError+0x1d0
805d4518 829cfea7 00000003 853d5b50 00000000 hal!HalpReportMachineCheck+0x31
805d4544 829cb99f 805cf130 00000000 00000000 hal!HalpMcaExceptionHandler+0xf7
805d4544 82662380 805cf130 00000000 00000000 hal!HalpMcaExceptionHandlerWrapper+0x77
c35eeb98 829d2823 ffd070f0 85ee5600 8490ecc8 nt!READ_REGISTER_ULONG+0x4
c35eebb8 829d2c65 c35eec04 8266198f 00000000 hal!HalpQueryHpetCount+0x4b
c35eebc0 8266198f 00000000 826c513b 85ee5600 hal!HalpHpetQueryPerformanceCounter+0x1d
c35eebc8 826c513b 85ee5600 869bba38 805cd000 nt!EtwpGetPerfCounter+0x8
c35eec04 826c4bdc 86de94f0 c35eed0c 00000000 nt!EtwTraceContextSwap+0x130
c35eeca8 826c7e85 00000000 00000000 00000000 nt!SwapContext_PatchFxe+0x30
c35eed04 829d05b0 ffffffff 93bac1db 00008a51 nt!ExpReleaseResourceForThreadLite+0x14a
c35eed5c 82667a1a 02a7efc0 76e69a94 badb0d00 hal!KfLowerIrql+0x64
c35eed5c 00000000 02a7efc0 76e69a94 badb0d00 nt!KiFastCallEntry+0x12a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_GenuineIntel

BUCKET_ID:  0x124_GenuineIntel

Followup: MachineOwner
---------

Re: Laptop Throwing BSOD - WinDBG Output Included!

Posted: Wed Jan 07, 2009 1:58 pm
by skier
it highlights firefox, but i don't know what that has to do with hardware :-k

it seems like vista (probably an update)has a problem with your version of firefox if i had to make a blatant guess

have you booted it up since? (i imagine so)

Re: Laptop Throwing BSOD - WinDBG Output Included!

Posted: Wed Jan 07, 2009 2:57 pm
by Sovereign
Firefox has not found updates for itself or its plugins for several days preceding the blue screens (the BSOD started yesterday).

I thought 0x00000124 meant that hardware was dying or broken? I have the laptop set to do a full memory dump (instead of kernel) next time it dies; I will run WinDBG on that and post the results when the computer blue screens next.

Re: Laptop Throwing BSOD - WinDBG Output Included!

Posted: Wed Jan 07, 2009 3:35 pm
by skier
Trying to play a video, music or a game results in a Stop: 0X00000124 error THREAD_STUCK_IN_DEVICE_DRIVER. This can be resolved by disabling the C1E or CPU Enhanced Halt function in the BIOS. Normally this is found under CPU options.
http://www.vistabits.info/STOP_0X000001 ... DRIVER.htm

try that i suppose

Re: Laptop Throwing BSOD - WinDBG Output Included!

Posted: Wed Jan 07, 2009 7:10 pm
by Sovereign
Doesn't doing that screw up sleep/standby? Also I'm not getting THREAD_STUCK_IN_DEVICE_DRIVER nor am I having problems with games/audio...