Legit Reviews

Hi all,

I recently purchased a notebook from MSI with windows 7. It did not come with the windows 7 media disc. In lieu of the disc, they put a recovery partition on the hard drive, and a program to create a recovery disc.

I asked them to ship me the windows 7 media disc and they will only ship me a recovery disc. I told them I will pay for shipping if they will agree to send me the media that I am legally entitled to.

So, my question is this: As a customer of a valid windows 7 product with a valid windows 7 license, am I legally entitled to the actual windows 7 media disc?

This is one of my biggest gripes about off the shelf systems, the absolute worst about it is HP. You are only provided with a hidden partition and if you don't run the disk creation software the day you get it (most dont) and your drive dies you are SOL or have to pay HP to get the disks that they should have already sent you. Then the disks you get are not even a install disk, they are the recovery disks that basically flash the drive.

At least Dell sends you a full XP disk, BUT it only works on dell hardware. At least you have the fargin disk, and if you get a Vista system that is rolled back to XP Pro you get both disks.

Most Dell CD keys wont work with an OEM disk either, but CD Keys on HP's and Toshiba's that I have messed with lately their keys work with OEM disks.

Find a disk that matches your install and make a copy. The little sticker on the box/laptop is what says you have paid for the right to have it installed on the system.

What version is it? If you don't get a copy I can send you one. Just let me know.

ibleet wrote:Hi all,

I recently purchased a notebook from MSI with windows 7. It did not come with the windows 7 media disc. In lieu of the disc, they put a recovery partition on the hard drive, and a program to create a recovery disc.

I asked them to ship me the windows 7 media disc and they will only ship me a recovery disc. I told them I will pay for shipping if they will agree to send me the media that I am legally entitled to.

So, my question is this: As a customer of a valid windows 7 product with a valid windows 7 license, am I legally entitled to the actual windows 7 media disc?

Unfortunately you aren't legally entitled to a physical media. The fact that they will ship you a recovery disk is surprising because most will tell you just to go screw. If you read the EULA it basically states you don't own the software, you just have the right to use it. Not every license is tied back to media, in this case the license is tied back to MSI who allows you to use there probably enterprise license which under there agreement with MS states they can give you a recovery disk and nothing else.

Thanks for the great info! Not exactly what I wanted to hear, but I did want to know the truth.

pwcmed wrote:What version is it? If you don't get a copy I can send you one. Just let me know.

Thanks!!!The version is home premium. MSI is refusing to send me a disc, so I'm out of luck. Send me a PM with the details please.

PM sent

pwcmed wrote:PM sent

You rock!