Sound card

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Merlin
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Sound card

Post by Merlin » Wed Apr 25, 2012 9:44 pm

I just got a Creative SB0570 from NEw egg (oem) installed it and PC doesnt know its there. Tried installing downloaded drivers and get the error ,no compatable hardware exists for the software, or something like that. Shut down system double checked seating (twice) still not detective the card at all?? What gives??
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Re: Sound card

Post by kenc51 » Thu Apr 26, 2012 3:06 am

Have you disabled the on-board sound card in the BIOS?

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Re: Sound card

Post by Merlin » Thu Apr 26, 2012 7:37 pm

No I have not. I don't recall ever having to do that in the past with a PCI sound card. Wouldn't the system still detect something installed in the PCI slot?
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Re: Sound card

Post by kenc51 » Fri Apr 27, 2012 7:12 am

Merlin wrote:No I have not. I don't recall ever having to do that in the past with a PCI sound card. Wouldn't the system still detect something installed in the PCI slot?
It should do, but it's a simple reboot to test.

I tend to try the simple things first, too many times in the past I've found myself on the floor with parts all around me; only to find the problem was some driver setting or something in the BIOS. :oops:

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Re: Sound card

Post by Major_A » Sat Apr 28, 2012 4:27 pm

You know the drill. Try it in another computer and see what happens. If it fails to recognize the device then it's probably DOA.

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Re: Sound card

Post by Merlin » Sat Apr 28, 2012 5:26 pm

I dont have another computer. I disabled the on board audio in BIOS and I got it working but I still have the same problem that promted me to buy this card in the first place. I am playing Mass effect 2 again before buying mass effect 3 and while in conversation it sounds like the person I am talking to is in a pipe. All the other sounds are fine. This only happens when I connect my headphones. If I plug in my speakers the conversation audio works fine but a few of the background noises are gone. I suppose it is possible that my speakers AND headphnes are jacked up but that seems unlikely....
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Re: Sound card

Post by Major_A » Sat Apr 28, 2012 6:13 pm

How are you connecting the headphones? To the speakers or to the soundcard? If you have the game setup to do 5.1 on 2.0 headphones then dialogue is probably going to be messed up.

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Re: Sound card

Post by Merlin » Sat Apr 28, 2012 8:59 pm

I plug the headphones into the sound card. I guess it would help IF I had any idea what 4.1, 7.1 etc means. I will try to check the in game sound settings. With a sub woofer and a right and left what setting do I need to use??
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Re: Sound card

Post by Major_A » Sat Apr 28, 2012 9:52 pm

4.1 means 4 speakers with a subwoofer. 7.1 means 7 speakers with a subwoofer. What is the actual soundcard you bought from Newegg?

Also, what port (i.e. Green, Yellow, Black, Blue, etc...) are you plugging the headphones into the soundcard? Green is the two front speakers. If you aren't using that plug then your stereo headphones aren't going to sound right.

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Re: Sound card

Post by Merlin » Sun Apr 29, 2012 9:27 am

Its an Audigy SE and I am using the green plug. I checked the game settings and all they have as options is setting the volume of dialog and sound affects. In the Creative settings menu they have different speaker configurations but only one headphones setting.

http://www.newegg.com/Product/Product.a ... 6829102003
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Re: Sound card

Post by Major_A » Sun Apr 29, 2012 10:15 am

Well I was hoping the card had front audio support, but I see that it doesn't. What operating system are you running? There are a few things you can try in the Control Panel.

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Re: Sound card

Post by Merlin » Sun Apr 29, 2012 4:30 pm

Windows 7 64bit.
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Re: Sound card

Post by Major_A » Mon Apr 30, 2012 6:35 pm

What does the Creative Control Panel show you under speakers?

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Re: Sound card

Post by Merlin » Mon Apr 30, 2012 6:56 pm

2.1,4.1,5.1,7.1 and headphones. My speakers are really old and the headphones are as well so it is possible that they are both bad or the jack is worn in a way that makes clean connection hit or miss...
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Re: Sound card

Post by Major_A » Mon Apr 30, 2012 7:56 pm

Do you have another set of headphones you can try (i.e. cheap ear buds that came with a phone, MP3 player, etc...)?

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Re: Sound card

Post by DragonFury » Thu May 03, 2012 10:43 am

What are you using to VON with? Creative soundcards not the greatest for VON with some programs, Team speak happens to be one of them.
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Re: Sound card

Post by DragonFury » Thu May 03, 2012 10:50 am

To add, your probably gonna think I am a bit weird for this (but then again most people already do when I tell them) I use a large set of head phones as my mic. Not a head set, but just the head phones themselves plugged into the mic input on the creative sound card. Still sound like crap but it does make me sound better then any thing else I have tried.
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Re: Sound card

Post by Major_A » Thu May 03, 2012 3:44 pm

LOL, post a pic of you with headphones on and your headphone mic.

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Re: Sound card

Post by Merlin » Thu May 03, 2012 8:31 pm

I assume VON means voice over network...I don't use it at all right now. I did try a set of earbuds and it appears the headphones are bad. That does not explain the speaker wierdness but they are a 4.1 set that i got 3 months pre Y2K so I should not be surprised they don't work well. Thanks for all the help!!
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Re: Sound card

Post by Major_A » Fri May 04, 2012 9:21 am

Sorry you bought a sound card for nothing. But I'm glad you got it worked out.

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