Newegg Order Processing

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Post by DaIceMan » Mon Feb 05, 2007 10:33 pm

thing that baffled me the most is that my parts shipped from 3 different warehouses. Memphis, Cali and New Jersey. I don't understand why all "fast moving" parts wouldn't be stored in each warehouse. It's not like I ordered anything obscure.

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Post by rocktrout » Mon Feb 05, 2007 10:37 pm

DaIceMan wrote:thing that baffled me the most is that my parts shipped from 3 different warehouses. Memphis, Cali and New Jersey. I don't understand why all "fast moving" parts wouldn't be stored in each warehouse. It's not like I ordered anything obscure.
My stuff is coming from Cali and Memphis. Strange mix to say the least. The Mobo from one site and the CPU from the other...

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Post by The Black Pumpkin » Mon Feb 05, 2007 10:39 pm

Mine wasn't a ups problem, it was a mail problem getting the money order to Newegg in the first place. :roll:
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Post by tomato » Tue Feb 06, 2007 11:01 am

Since you ordered your component on a friday, you can't expect the order to be fully processed until the following monday, as it would've been the next business day... Please have some patience, it was only a few days...
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Post by stev » Wed Feb 07, 2007 7:43 am

We had ordered a Corsair microSD (transflash) card for my son's SliderSonic cell phone from NewEgg on a Thursday night. The credit card was processed on Monday in the afternoon.

The shipping was 1-day late coming out of their Nashville warehouse. I wasn't in a great big hurry, so I chose the standard 5-7 day UPS ground shipping for about $2.

Some things are slower while other things are a day early. Give or take where it ships from.

I've been happy with NewEgg overall. I would give it 4 out of 5 stars. :mrgreen:

We've ordered from Directron as well. They are another on-line order house like NewEgg. Just compare their prices first.

I've had co-workers and friends who have had issues with RMA's and products from TigerDirect and ZipZoomFly. Be very careful to read if the product says new and/or refurbished. Sometimes the refurbished is missing parts.
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Post by Inshali » Wed Feb 07, 2007 1:22 pm

I have had great service even this week orderd a dvd burner and the card was processed in less than 15 min

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Post by Cypher » Wed Feb 07, 2007 2:51 pm

I've never had any problems with NewEgg, that wasn't caused by problems on my end.

75% of my orders have shipped same day, the other 25% shipped the next day because they were ordered later in the evening.

Been a happy NewEgg customer for the past 5 years.

ZipZoomFly usually takes 1-2 days to fully process my order before it's shipped out. Some things are cheaper than NewEgg, but they also don't have as much. If I don't mind the wait to get a cheaper price, I'll order with ZFF.

TigerDirect I will never order from ever again. I've had to RMA everything I've ever gotten from them atleast once. Apparently their warehouse guys get bored and like to play with screwdrivers. I ordered a motherboard a few years back and it arrived with puncture holes on the motherboard box, and the board was scratched to hell. Yet, the UPS shipping box was 100% undamaged.
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Post by rocktrout » Wed Feb 07, 2007 4:05 pm

Looks like everything is set to arrive tomorrow, so despite all my complaining, Newegg is coming through as expected.

Now wish me luck. I haven't built a full computer from scratch since the 486 days! :)

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Post by Bio-Hazard » Wed Feb 07, 2007 4:57 pm

I've had great luck with Newegg lately after they opened their Nashville warehouse, parts normally get her in 2 days with 3 day shipping.......... 8)

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Post by Gamble » Wed Feb 07, 2007 11:14 pm

Well I ordered my PSU from Tigerdirect, (11:30 AM) and it was on my doorstep the next day. Don't know how it happened, I live in SE Iowa....

As for Newegg, I think that sometimes they just have a little trouble dealing with all the orders that come through. Why can't it just be a few button clicks and the guys at the warehouse have an extra motherboard to ship? I'll give it a few years.
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Post by tonman23 » Mon Feb 12, 2007 9:15 am

I love Newegg, they've always been faster than expected and their customer service is great. I return a cd-burner that went bad after 11 months and they gave me my money back! Same with my Asus motherboard. 1 week before the year end it went bad and they refunded my money!

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Post by Bigedmond » Mon Feb 12, 2007 8:34 pm

I feel this way with zipzoomfly now. I just ordered a e6600 thursday, and today, it finaly got packed. I would normally order thursday from them, and get it tuesday. Now they arent even mailing it to tuesday.

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Post by blitzkrieg1110 » Mon Feb 12, 2007 8:51 pm

I know there have been some complaints against newegg in recent months, but the majority of my orders there have been extremely fast and usual newegg quality (with that I mean good quality lol).

I've ordered so many parts from there the past couple months......
DFI Lanparty SLI-DR Expert
Opteron 170 (messing with OC currently)
ATI x1950 Pro PCI-e 256mb
Corsair ValueSelect 2x1gb PC3200
Westinghouse 22" Widescreen LCD
Antec NeoHE 550w

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