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Work
Posted: Fri Jan 05, 2007 12:39 pm
by Tech_Greek
I'm in training class for Embarq DSL right now to do phone support (I used to work for Lucent Tech installing DSLAMS, I already know all of this).
Does anyone else get this bored at work? I've found a new obsession with reading articles on hardware now...
Re: Work
Posted: Fri Jan 05, 2007 2:04 pm
by kenc51
Tech_Greek wrote:I'm in training class for Embarq DSL right now to do phone support (I used to work for Lucent Tech installing DSLAMS, I already know all of this).
Does anyone else get this bored at work? I've found a new obsession with reading articles on hardware now...
I've worked for ~6 1/2 years doing tech support of some kind. Almost 6yrs of that is ISP support like you, mostly dealing with DSL.
If it wasn't for this forum I doubt I'd still be sane...........the ONLY way I could cope with the stupid questions was switch to robot mode.........I'd ignore everything the customer said, after they ranted on for ~10mins about how slow their connection was I'd ask them to disable norton firewall.....and what do ya' know.....it magically worked....imagine that!
In the past year I haven't taken a single inbound call........I thought it would be great.........man was I wrong....now I'm lucky if I even see google in work..............just don't have the time
Tech_Greek hang in there! DSL support does/should get better later on and even if it doesn't it's great experience in basic networking..........remember nearly everyone has to "serve their time" before getting that cushy IT job!
Ohh and if you Co. provides online training or you have free time in the evenings, do a course in CCNA or something, It is really beneficial when your sitting infront of the Boss in that interview ;) (it shows ambition!)
Posted: Fri Jan 05, 2007 2:12 pm
by Tech_Greek
Well,
Professionaly speaking I worked for Circuit City (Fire Dog) for about 2 years doing inhome networking and a year for Best Buy doing the same (Geek Squad).
I had a job offer here for the Times doing IT, but it was only 11/hr @ 30 Hours and I couldn't survive off of that.
I'm thinking about relocating for a better job, if anyone has anything open up around them, if they could tell me that would be great, at least $12/hr@40 HRS would be great.
- Tech
Posted: Fri Jan 05, 2007 9:15 pm
by Dragon_Cooler
http://www.theplanet.com
thats where i work and i freaking love it. LOL fun as heck!!
Posted: Fri Jan 05, 2007 9:33 pm
by Tech_Greek
Are you a reseller or an actual IT Tech for the Servers? Are they hiring if the later...
Posted: Sat Jan 06, 2007 10:15 am
by Dragon_Cooler
Tech_Greek wrote:Are you a reseller or an actual IT Tech for the Servers? Are they hiring if the later...
I am an actually data center technician that works on the servers.
http://www.careers.theplanet.com
Posted: Sat Jan 06, 2007 2:31 pm
by Tech_Greek
I sent in my resume! Please put in a good word for me!
Name's Eric Pelezo if they ask!
Thanks
Posted: Sat Jan 06, 2007 3:19 pm
by Cypher
Dragon_Cooler wrote:Tech_Greek wrote:Are you a reseller or an actual IT Tech for the Servers? Are they hiring if the later...
I am an actually data center technician that works on the servers.
http://www.careers.theplanet.com
So that means I can blame you for all the headache from them
I had a few servers their before I got rid of planet prolly about a year ago cause their support practices.
Posted: Sat Jan 06, 2007 3:29 pm
by Tech_Greek
Well, if they hire me it won't be like that! :D
Posted: Sat Jan 06, 2007 9:11 pm
by Dragon_Cooler
You live in Louisiana, how are you going to work here in dallas or houston??
Sorry to hear about your bad experience. I havent been here long enough for an opinion yet. LOL
Posted: Sat Jan 06, 2007 9:25 pm
by Tech_Greek
I'd relocate more than likely, I don't have a problem with it as long as the pay is worth it (more than $13/hr)
Posted: Sun Jan 07, 2007 10:34 am
by Dragon_Cooler
they just went to hourly this year, so i dont know exactly what the salary comes out to be each paycheck. LOL