-- Record-setting Score of 972 in RESCUECOM’s Computer Reliability Report Puts ASUS More Than 600 Points Ahead of Nearest Competitor --
Fremont, CA (March 31, 2009) - ASUS, a world leader in PC innovation, is now the undisputed leader in reliability as well, according to the latest RESCUECOM Computer Reliability Report released on March 24, 2009. RESCUECOM assessed the world’s top computer manufacturers according to the number of calls made to the RESCUECOM call center vis-à-vis each company’s market share, and ASUS far outshone the rest of the field with a disproportionately small number of calls requesting help with its products. ASUS was awarded a score of 927—a RESCUECOM record—placing it emphatically at the top of the table and prompting RESCUECOM to dub ASUS the “new leader in reliable personal computers.”
Position Manufacturer Reliability Score
1 ASUS 972
2 IBM/LENOVO 348
3 APPLE 324
4 TOSHIBA 172
5 ACER 151
6 HP/COMPAQ 142
Source: RESCUECOM
“We are delighted with, but not surprised by, this result,” said Lillian Lin, Director of Marketing, ASUSTek. “We have invested enormous resources in ensuring that our products are of the highest quality, and that our customers get the best after-sales service possible."
RESCUECOM’s PC reliability score takes into account the quality of the components and software used in manufacturing the computers, as well as the after-sales support the manufacturer provides its customers. The calculations are based on data published by market intelligence firm IDC.
About ASUS
ASUS is a leading company in the new digital era. With a global staff of more than ten thousand and a world-class R&D design team, the company’s revenue for 2008 was 8.1 billion U.S. dollars. ASUS ranks among the top 10 IT companies in BusinessWeek’s “InfoTech 100”, and has been on the listing for 11 consecutive years.