Sales Representatives Earn Top Honors from U.S. Wholesale Carriers
March 21, 2011
Level 3 Communications, Inc. (NASDAQ: LVLT) today announced that it has received the ATLANTIC-ACM 2011 Best in Class Award for Sales Representatives, based on a survey of U.S. Long Haul Wholesale carrier customers. The award recognizes Level 3's significant strides in delivering an exceptional experience to its wholesale customers.
The award is based on the ATLANTIC-ACM 2011 Wholesale Carrier Report Card study, which compiles market-wide wholesale customer feedback via online surveys. The Sales Representative category includes two separate scores: professionalism and proactive selling.
"Level 3 has made it clear that they are focused on understanding the needs of their customers, and the data suggests they are succeeding. Over only a few short years Level 3 has gone from being middle of the pack to an industry leader in key customer-facing characteristics like sales reps and customer service,” said Fedor Smith, President of ATLANTIC-ACM.
"The fact that this recognition was chosen by our customers makes this award particularly meaningful,” said Andrew Crouch, president of Sales for Level 3. “Level 3 sales representatives are extremely tuned in to what customers need today and what they need to be prepared for down the line. This best-in-class award truly reflects our commitment to delivering the ingenuity, agility and integrity that wholesale carriers want, and we’re honored to receive this recognition from our customers.”
ATLANTIC-ACM presented the award to Level 3 at the Comptel conference in Las Vegas.
About ATLANTIC-ACM
Boston-based ATLANTIC-ACM is a leading provider of strategic research and consulting services serving the telecommunications and information industries. In addition to producing the industry's principal benchmarking, sizing and opportunity studies, the company assists clients in evaluating telecommunications opportunities for successful investment, market entry and long-term planning. For more information, visit ATLANTIC-ACM's website at www.atlantic-acm.com.
For more information on Level 3’s advanced network and service offerings, visit www.level3.com.
About Level 3 Communications
Level 3 Communications, Inc. (NASDAQ: LVLT) is a leading international provider of fiber-based communications services. Enterprise, content, wholesale and government customers rely on Level 3 to deliver services with an industry-leading combination of scalability and value over an end-to-end fiber network. Level 3 offers a portfolio of metro and long-haul services, including transport, data, Internet, content delivery and voice. For more information, visit www.Level3.com.