Stupid linux questions
Posted: Wed Oct 06, 2004 12:58 pm
Ok the company i work for has decided to start selling systems with linux, currently using fedora core but im open to someone convincing me of another distro such as mandrake or suse. Anyways these systems are going to be totally preconfigured I get to think of questions that a customer would ask after they've bought the system and heh i get to train the sales people on how to do basic support also.
I'm kinda at a loss for much of a list, so far I have simple things such as how to mount and unmount storage devices, configure dialup and ip settings and a simple walk through for a reinstall/new install. Remember driver wise if its not already supported he doesnt want to do it as he only wants a quick, cheap, simple solution.
I'm kinda at a loss for much of a list, so far I have simple things such as how to mount and unmount storage devices, configure dialup and ip settings and a simple walk through for a reinstall/new install. Remember driver wise if its not already supported he doesnt want to do it as he only wants a quick, cheap, simple solution.