HELP!! FIREFOX CRASHES!!!

bigblockmatt · Post by **bigblockmatt** » Sat Jan 07, 2006 10:22 pm

Howdy everyone. MY firefox (1.5) has now jsut decided to crash on me. i try and open it and it goes straight to the "report error" thing that windows does. I dont remember doing anything before it started doing it. I thought it might have been the new windows update, so i uninstalled it and restarted...didnt solve. I have installed firefox and reinstalled a fresh downloaded copy, still no work.

any ideas?

Kerii · Post by **Kerii** » Sat Jan 07, 2006 10:26 pm

Deletion of all registry trees mentioning Mozilla/FireFox may solve the problem.

Clearing the cache and a full (manual) uninstall (delete the folder if it isn't removed) may help.

Hope you backed up your bookmarks (the one thing you don't have to worry about in IE).

kenc51 · Post by **kenc51** » Sat Jan 07, 2006 10:32 pm

You have rebooted after uninstalling?
You could try system restore....any updates OS/antivirus might be lost, but can be reinstalled....
If it's enabled.....

Goto start/programs/accessories/system tools/system restore....

bigblockmatt · Post by **bigblockmatt** » Sat Jan 07, 2006 11:06 pm

kenc51 wrote:You have rebooted after uninstalling?

That didnt work... I tried restarting after unstalling and installing...

Is there any way to keep my favorites?

Kerii · Post by **Kerii** » Sat Jan 07, 2006 11:18 pm

Try NetMarks: http://www.wetasoft.com/NetMarks/download.htm

sbohdan · Post by **sbohdan** » Sat Jan 07, 2006 11:38 pm

bigblockmatt wrote:( Is there any way to keep my favorites?

yes: in bokmarks ---open manage bookmarks and in file click export---give it a name and save... there you go

bigblockmatt · Post by **bigblockmatt** » Sat Jan 07, 2006 11:41 pm

sbohdan wrote:
bigblockmatt wrote:( Is there any way to keep my favorites?
yes: in bokmarks ---open manage bookmarks and in file click export---give it a name and save... there you go

thats all well and good but i cannot even open firefox to do that

Thanks for the link Kerri, but when i tried to intergrate it with firefox, it would bring up the same report error message thing.

Kerii · Post by **Kerii** » Sun Jan 08, 2006 12:12 am

Well... I supose you could just copy the entire %Program Files%\Mozilla Firefox\defaults\profile folder to another computer and seeing if that works, I think that's where all the settings and bookmarks are stored.

Have you tried starting it up in safe-mode?
"%Program Files%\Mozilla Firefox\firefox.exe" -safe-mode

bigblockmatt · Post by **bigblockmatt** » Sun Jan 08, 2006 5:03 pm

thanks for the advice and help...but it was the straw the broke the cammels back for me...I was getting some other random crashes and junk so i reformatted...ya ya, i knwo there was probably another way to do it, but i was gonna reformat anyways so this just was another excuse to. It works now though

thanks again for the help.