iTunes question...

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Keean
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iTunes question...

Post by Keean » Wed Dec 23, 2009 1:18 pm

As the topic states, had a quick question about iTunes and how to deauthorize a computer that you no longer have. My wife's laptop got stolen about a year ago and now that we have the new computer here, she wanted to import her iTunes to mine. The problem being is that she has already authorized 5 accounts, one of which being that laptop. Just curious if you can deauthorize without actually having the computer infront of you. Appreciate any help!
New Rig:
AMD Phenom II X4 965 BE 3.4GHz w/ Ultra ChillTec
GigaByte MA790FXT-UD5P AM3 DDR3 790FX CrossFire Chipset
8GB Corsair Dominator DDR3 Dual Channel 1600MHz
Sapphire Vapor-X HD 5870 1GB DDR5
Acer H213Hbmid 22" Widescreen HD LCD Monitor
Silverstone Raven RV01B-W

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DMB2000uk
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Re: iTunes question...

Post by DMB2000uk » Wed Dec 23, 2009 1:23 pm

You can't individually un-authorise computers you don't have access to anymore, but when you're at your 5 limit you can reset them all (and then re-authorise the computers you want to use).
To deauthorize all computers associated with your account
If you find you have reached 5 authorizations, you can reset your authorization count by clicking Deauthorize All in the Account Information screen.

- Click iTunes Store in the menu on the left side of iTunes.
- If you're not signed in to the store, click the Account button, then enter your account name and password.
- Click the Account button again (your ID appears on the button), enter your password, and then click View Account.
- In the Account Information window, click Deauthorize All.

Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than 5 authorized computers, or if you have used this option within the last 12 months. If you need assistance on using this feature, please contact the iTunes Store support via email (http://www.apple.com/support/itunes/ww/).
http://support.apple.com/kb/HT1420

Dan
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Keean
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Posts: 81
Joined: Thu Nov 19, 2009 4:46 pm
Location: Savannah GA

Re: iTunes question...

Post by Keean » Wed Dec 23, 2009 2:26 pm

Thanks alot Dan, appreciate it!
New Rig:
AMD Phenom II X4 965 BE 3.4GHz w/ Ultra ChillTec
GigaByte MA790FXT-UD5P AM3 DDR3 790FX CrossFire Chipset
8GB Corsair Dominator DDR3 Dual Channel 1600MHz
Sapphire Vapor-X HD 5870 1GB DDR5
Acer H213Hbmid 22" Widescreen HD LCD Monitor
Silverstone Raven RV01B-W

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