Page 1 of 1

iTunes question...

Posted: Wed Dec 23, 2009 1:18 pm
by Keean
As the topic states, had a quick question about iTunes and how to deauthorize a computer that you no longer have. My wife's laptop got stolen about a year ago and now that we have the new computer here, she wanted to import her iTunes to mine. The problem being is that she has already authorized 5 accounts, one of which being that laptop. Just curious if you can deauthorize without actually having the computer infront of you. Appreciate any help!

Re: iTunes question...

Posted: Wed Dec 23, 2009 1:23 pm
by DMB2000uk
You can't individually un-authorise computers you don't have access to anymore, but when you're at your 5 limit you can reset them all (and then re-authorise the computers you want to use).
To deauthorize all computers associated with your account
If you find you have reached 5 authorizations, you can reset your authorization count by clicking Deauthorize All in the Account Information screen.

- Click iTunes Store in the menu on the left side of iTunes.
- If you're not signed in to the store, click the Account button, then enter your account name and password.
- Click the Account button again (your ID appears on the button), enter your password, and then click View Account.
- In the Account Information window, click Deauthorize All.

Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than 5 authorized computers, or if you have used this option within the last 12 months. If you need assistance on using this feature, please contact the iTunes Store support via email (


Re: iTunes question...

Posted: Wed Dec 23, 2009 2:26 pm
by Keean
Thanks alot Dan, appreciate it!