Pins are bent

Discussions about AMD Processors and overclocking. Need help with that new AMD CPU or not sure which one to buy? Like to void your warranty? This is the place for you! Please keep the topic on Processors only!
Post Reply
User avatar
Wavid
Legit Fanatic
Legit Fanatic
Posts: 105
Joined: Fri Feb 26, 2010 6:54 pm
Location: SW Ohio

Pins are bent

Post by Wavid » Wed Jul 14, 2010 12:59 pm

First off, can I RMA my 955 BE and replace it? Because this all started when I decided to replace the stock cooler with a Dark Knight, and as I was trying to take out the stock HS/F, the processor came out with it, stuck to the bottom. Uh oh. So after 5 minutes, I managed to pry off the CPU (with a plastic ruler, it flew off and it hit the ground pins up). As i tried again and again to place it back into the socket, i noticed that one side was sticking up kinda funny. And there they were. There were at least 5 pins bent. I really don't know what to do. I don't want to try to fix it, because i might void the warranty, or cause any more damage. Help! :oops:

User avatar
skier
Moderator
Moderator
Posts: 4450
Joined: Mon Mar 26, 2007 3:29 pm
Location: Maine
Contact:

Re: Pins are bent

Post by skier » Wed Jul 14, 2010 1:25 pm

you can only try to bend them back straight and use it, with bent or broken pins chips are non-returnable because it is "user induced damage" and AMD is not liable

try to straighten them, if one maybe two breaks off it *may* be a ground pin which is not required for use, so straighten all of them, and whether a pin breaks or not see if it can boot, if you don't get POST, then you're outta luck and have to buy a new chip, sorry. trust me, i know how it feels tho!
-Austin
Image
Screamin' BCLK: Image
775 System (Overclocking Platform): Q8400/Q8300/E8400/E7400/E7500 - GA-EP45-UD3R v1.1 - 4GB (2x2) OCZ Reaper HPC DDR2 1066 CL5 2.1v Corsair TX-750w
Gamer: Asrock Z77 Extreme4, i7 3770K @4.6GHz, ThermalTake Armor A90 modded, 2x4GB GSKILL RipjawsX DDR3 2133 CL9, Corsair HX-750w, MSI GTX660 Twin Frozr
Server2012: Q9300 - 8GB DDR2 - Asus P5QL Pro - Corsair CX430 - Mirrored 2TB Seagate's with 2TB WD cav for fileshare backups, 1TB WD for OS backups

User avatar
InspectahACE
Legit Extremist
Legit Extremist
Posts: 1765
Joined: Tue Sep 06, 2005 8:25 pm
Location: Las Vegas

Re: Pins are bent

Post by InspectahACE » Wed Jul 14, 2010 1:26 pm

Ouch :nut kick:
i7 3930K @ 3.8 Ghz | Asus Rampage IV Extreme | Asus GTX TITAN SLI | 16GB G.Skill Ripjaws Z DDR3-1866 | Corsair H100i | Corsair Force GT 90 GB SSD | 2x Corsair Force GT 240 GB SSD | 450GB VelociRaptor | Sound Blaster Z | Corsair AX1200i PSU | Logitech G502 | Logitech G810| CM HAF-932 Black Edition | BenQ Zowie XL2730 27" monitor | Windows 10 Pro 64-bit

User avatar
Wavid
Legit Fanatic
Legit Fanatic
Posts: 105
Joined: Fri Feb 26, 2010 6:54 pm
Location: SW Ohio

Re: Pins are bent

Post by Wavid » Wed Jul 14, 2010 3:02 pm

well, the customer support guy (AMD has top-notch service, i got redirected three times, but the whole thing took about 10 minutes. :D ) said that if the damage was how i described it (5-10 pins bent, nothing else) then i would get RMA'd and a new one would be shipped back. now all i need to do is go to FedEx and hopefully the new one will be a C3 stepping. :supz:

User avatar
skier
Moderator
Moderator
Posts: 4450
Joined: Mon Mar 26, 2007 3:29 pm
Location: Maine
Contact:

Re: Pins are bent

Post by skier » Wed Jul 14, 2010 3:08 pm

did you try straightening them? or go straight to tech support
-Austin
Image
Screamin' BCLK: Image
775 System (Overclocking Platform): Q8400/Q8300/E8400/E7400/E7500 - GA-EP45-UD3R v1.1 - 4GB (2x2) OCZ Reaper HPC DDR2 1066 CL5 2.1v Corsair TX-750w
Gamer: Asrock Z77 Extreme4, i7 3770K @4.6GHz, ThermalTake Armor A90 modded, 2x4GB GSKILL RipjawsX DDR3 2133 CL9, Corsair HX-750w, MSI GTX660 Twin Frozr
Server2012: Q9300 - 8GB DDR2 - Asus P5QL Pro - Corsair CX430 - Mirrored 2TB Seagate's with 2TB WD cav for fileshare backups, 1TB WD for OS backups

User avatar
Wavid
Legit Fanatic
Legit Fanatic
Posts: 105
Joined: Fri Feb 26, 2010 6:54 pm
Location: SW Ohio

Re: Pins are bent

Post by Wavid » Thu Jul 15, 2010 10:04 am

yes, i did, but it was bent almost 90 degrees and i almost snapped it. plus, there were some almost in the middle and if i tried to bend those, i might bend some others on accident.

nightblood
Legit Fanatic
Legit Fanatic
Posts: 124
Joined: Thu Jun 30, 2005 3:33 pm

Re: Pins are bent

Post by nightblood » Mon Jul 19, 2010 9:44 am

I have dealt with bent processor pins in the past. luckily I was able to bend them back and everything worked fine.

User avatar
lordvic
Legit Extremist
Legit Extremist
Posts: 344
Joined: Sun Jul 12, 2009 3:00 am
Location: Victoria, BC, Canada

Re: Pins are bent

Post by lordvic » Sat Aug 21, 2010 1:07 am

Doesn't matter much if you are getting it RMA'ed. If you were not able to get an exchange, you could try straightening them yourself (like somebody has already said). If pin(s) happen to break off, you can leave them out and put the processor into the socket and see if it POSTs..hopefully those missing pins were ground pins (someone else also said). If the missing pins are critical, then you can straighten them out, and put them in the correct "hole" in the socket, then put the CPU in the socket like normal. If the pins are in contact with the CPU and in the socket, you could possibly save your processor. :)

I broke one of the pin on a CPU that i had and that technique saved me from buying another one.
Cooler Master HAF 932 // Phenom II 1090T @ 4.1GHz (not 110% stable) // ASUS Crosshair V Formula 990FX // Thermaltake Frio CPU Cooler // Sapphire Dual-X HD 7970 @ 1150/1500 // 8GB (2X4GB) G.Skill RipJaws + 8GB (2X4GB) G.Skill RipJawsX @1600 8-9-8-21-1T // Corsair TX850 // Corsair ForceGT 120GB SSD // Kingston V200+ 120GB SSD // WD Caviar Black 1TB // LiteON DVD-RW // Windows 7 Ult. 64-bit

Post Reply