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Re: Water Cooling Experiment Not Going So Good...

Posted: Mon Jun 29, 2009 6:31 pm
by Skippman
Foam is just air in the pump working it's way out. No foam isn't a bad thing and any sytem that's been run for a while will not have foam in it.

Re: Water Cooling Experiment Not Going So Good...

Posted: Mon Jun 29, 2009 6:32 pm
by Major_A
Thanks for the quick answer.

Re: Water Cooling Experiment Not Going So Good...

Posted: Mon Jun 29, 2009 10:00 pm
by Major_A
Well...

Image

Re: Water Cooling Experiment Not Going So Good...

Posted: Tue Jun 30, 2009 7:30 am
by Skippman
Dang bro! Maybe I need to reconsider buying from Swiftech in the future. I can't believe the second block leaks to! ](*,)

Re: Water Cooling Experiment Not Going So Good...

Posted: Tue Jun 30, 2009 12:09 pm
by DMB2000uk
I'm not insinuating that you're at fault here, but do they ship it in one piece, or do you have to assemble it yourself?

Dan

Re: Water Cooling Experiment Not Going So Good...

Posted: Tue Jun 30, 2009 12:20 pm
by Major_A
Preassembled, they even asked which mounting block i wanted on it (i.e. Intel or AMD).

Re: Water Cooling Experiment Not Going So Good...

Posted: Tue Jun 30, 2009 8:57 pm
by Major_A
No reply from Swiftech today. I emailed one of the people I had correspondence with so here's to hoping they do me right.

*EDIT*
Day two down and no reply yet. I'm starting to get perturbed.

*EDIT II*
Three days down and no reply.

Re: Water Cooling Experiment Not Going So Good...

Posted: Fri Jul 03, 2009 9:32 am
by Major_A
Nate, is there anyway you can get your hands on this kit to review? I want to see if I'm just unlucky or if this is a common occurrence.

*EDIT*
Another day down and still no effin contact from Swiftech. My grace period to return this hunk of crap ran out at the Egg so now I guess I'm stuck with it.

Re: Water Cooling Experiment Not Going So Good...

Posted: Fri Jul 03, 2009 9:50 pm
by stopthekilling77
Owch, just read some more and I'm sorry to hear your troubles haven't eased up...

Re: Water Cooling Experiment Not Going So Good...

Posted: Sat Jul 04, 2009 1:51 pm
by Major_A
At this rate I think they need to send me a real pump and block. This situation is ridiculous. They even stated in one of their emails to me that they were "testing" the new block before they sent it out. By testing I guess a visual inspection was all that they did.

Re: Water Cooling Experiment Not Going So Good...

Posted: Sat Jul 04, 2009 9:40 pm
by stopthekilling77
:/ hope it works out for you soon! i got lucky as could be so far, i even dragged my LCS 4 hours away for a lan party last week and didnt have any issues
hang in there! one bad kit does not a persistent man break!

Re: Water Cooling Experiment Not Going So Good...

Posted: Sun Jul 05, 2009 12:51 am
by Major_A
Do you have the same kit?

Re: Water Cooling Experiment Not Going So Good...

Posted: Sun Jul 05, 2009 3:35 am
by stopthekilling77
I went with the Swiftech Apex kit and bought my own GPU block, so it was pre-parted out but not assembled

Re: Water Cooling Experiment Not Going So Good...

Posted: Sun Jul 05, 2009 5:22 am
by Major_A
The Apex kit has a real pump and block correct? The issue I'm facing is this pump/block is 3 pieces and it keeps leaking out of the socket adapter to block or socket adapter to pump housing.

Re: Water Cooling Experiment Not Going So Good...

Posted: Sun Jul 05, 2009 6:45 am
by Skippman
I can't believe they're still dragging thier feet on this. This is unaccaptable. shoot an e-mail to gabe @ swiftnets dot com. That's the main man. He should get the ball rolling.

Re: Water Cooling Experiment Not Going So Good...

Posted: Sun Jul 05, 2009 7:37 am
by Major_A
Thanks I forgot his email address but I did CC two of the employees there when I emailed [email protected].

Re: Water Cooling Experiment Not Going So Good...

Posted: Sun Jul 05, 2009 1:34 pm
by stopthekilling77
Major_A wrote:The Apex kit has a real pump and block correct? The issue I'm facing is this pump/block is 3 pieces and it keeps leaking out of the socket adapter to block or socket adapter to pump housing.
Yup, came with a MCP655-B pump, all in one piece. Probably will upgrade to 2 quieter pumps spaced in my loop later on, but for now this works

Re: Water Cooling Experiment Not Going So Good...

Posted: Mon Jul 06, 2009 11:30 pm
by Major_A
Finally got an answer that I'm really not too thrilled about...

Here is the new balance:
Credit for the Apogee Drive: $99.95
Replacement parts:
Apogee GTZ: $49.95
MCP350 Pump: $79.95
MCRes Micro: $25.95
total: $155.95
Your cost, Net after credit: $55.90

I thought I was done paying for this kit, I guess not.

Re: Water Cooling Experiment Not Going So Good...

Posted: Tue Jul 07, 2009 2:27 am
by DMB2000uk
So they've just gone ahead and charged you to update you to the separates kit?

Dan

Re: Water Cooling Experiment Not Going So Good...

Posted: Tue Jul 07, 2009 2:31 am
by Major_A
Basically, yes. Instead of sending me another Apogee Drive they are crediting the price and sending me a reservoir, pump and CPU block. Instead of doing the right thing and and just counting it as a loss and hoping they get good WOM from me I'm having to pay for their F ups.