help me i get that blue screen of death when playing my game

Hard Drives, Optical Drives, USB keys, Flash memory. Need help with or have experiences with a storage device? Share it in here!
zackcress1992
Legit User
Legit User
Posts: 9
Joined: Thu Feb 08, 2007 6:26 pm

help me i get that blue screen of death when playing my game

Post by zackcress1992 »

i have the little error codes that i see people post on all the forums to help fix my problem



stop 0x000000D1 (0x7E8CB3, 0X00000002, 0X00000000, 0X85B38FC4)




PLZ HELP ME!!!!!
zackcress1992
Legit User
Legit User
Posts: 9
Joined: Thu Feb 08, 2007 6:26 pm

Post by zackcress1992 »

anyone wanna help me asap i wanna play my game and i can't and its making me sad cause i just downloaded it =(
User avatar
Tech_Greek
Legit Extremist
Legit Extremist
Posts: 265
Joined: Tue Jan 02, 2007 2:35 pm

Post by Tech_Greek »

First,

Make sure ALL your drivers are up to date! (Chipset, Video, Sound, etc)

If it doesn't fix it,

Then, Remove ANY usb/firewire/serial attached devices...we want to get to bare bones here.

If that doesn't fix it,

Then remove any PCI/PCIE/AGP cards...

Basically that stop error means it's trying to access a IRQL that's too high!

- Tech
zackcress1992
Legit User
Legit User
Posts: 9
Joined: Thu Feb 08, 2007 6:26 pm

Post by zackcress1992 »

can you explain how to do this plz and is this the quickest easiest way
User avatar
KnightRid
Moderator
Moderator
Posts: 4295
Joined: Wed Dec 14, 2005 5:21 am
Location: Dallastown, PA

Post by KnightRid »

zackcress1992 wrote:can you explain how to do this plz and is this the quickest easiest way
YEP

First,

Make sure ALL your drivers are up to date! (Chipset, Video, Sound, etc)

If it doesn't fix it,

Then, Remove ANY usb/firewire/serial attached devices...we want to get to bare bones here.

If that doesn't fix it,

Then remove any PCI/PCIE/AGP cards...

Basically that stop error means it's trying to access a IRQL that's too high!


Mike

I think I read that bit above somewhere :roll:

downloaded a game? which one? hopefully not an illegal one!
Remember, I am opinionated and nothing I say or do reflects on anyone or anything else but me :finga:
zackcress1992
Legit User
Legit User
Posts: 9
Joined: Thu Feb 08, 2007 6:26 pm

Post by zackcress1992 »

um ok your going to have to go into more detail then that such as what is those things im suppose to check and how do i check them and mike the game is called flyff and yes it is legal
User avatar
Digital Puppy
Moderator
Moderator
Posts: 4649
Joined: Tue Apr 27, 2004 12:36 pm
Location: LA LA Land, CA
Contact:

Re: help me i get that blue screen of death when playing my

Post by Digital Puppy »

zackcress1992 wrote:i have the little error codes that i see people post on all the forums to help fix my problem

[snip]
Do you get this every time you play the game? or just once. Do you know how to check your video drivers? (that should be a start...)

Where did you get your system?
Just a little puppy trying to make it in a big digital world.
zackcress1992
Legit User
Legit User
Posts: 9
Joined: Thu Feb 08, 2007 6:26 pm

Post by zackcress1992 »

my system is a dell and now i dont know where or what my drivers are and i get it not when playing the game when trying to exit the game...
User avatar
24
Legit User
Legit User
Posts: 8
Joined: Sat Feb 10, 2007 4:55 am
Location: CTU Headquarters

Post by 24 »

IRQL_NOT_LESS_OR_EQUAL BSODs are usually associated with Faulty or Incompatible Drivers. if you own a Logitech Mouse and are using Logitech Mouseware, This behavior is known to occur with Logitech MouseWare versions 9.10 and 9.24. Uninstall Mouseware, Reboot and Reinstall the Latest version 9.79 From HERE
incase you're NOT using Logitech Mouseware, download MemTest x86 and run it Overnight (4-5 Hrs) see if that helps.
zackcress1992
Legit User
Legit User
Posts: 9
Joined: Thu Feb 08, 2007 6:26 pm

Post by zackcress1992 »

i dont have any logitech stuff all dell (keyboard,mouse,monitor)
User avatar
24
Legit User
Legit User
Posts: 8
Joined: Sat Feb 10, 2007 4:55 am
Location: CTU Headquarters

Post by 24 »

do you get any other error messages, ex:

IRQL_NOT_LESS_OR_EQUAL
nvdisp.sys

anything like that?
zackcress1992
Legit User
Legit User
Posts: 9
Joined: Thu Feb 08, 2007 6:26 pm

Post by zackcress1992 »

no i dont
User avatar
24
Legit User
Legit User
Posts: 8
Joined: Sat Feb 10, 2007 4:55 am
Location: CTU Headquarters

Post by 24 »

Then it's definitely a Ram problem, Get a new stick of Ram and replace them one by one to find the faulty module.
zackcress1992
Legit User
Legit User
Posts: 9
Joined: Thu Feb 08, 2007 6:26 pm

Post by zackcress1992 »

can you explain how to do this?
User avatar
DMB2000uk
Site Admin
Site Admin
Posts: 7095
Joined: Mon Jul 18, 2005 5:36 pm
Location: UK

Post by DMB2000uk »

Sometimes dell rebrands logitech moice and keyboard, you sure they're just generic ones and not logitech?
Image (<- Clickable)
zackcress1992
Legit User
Legit User
Posts: 9
Joined: Thu Feb 08, 2007 6:26 pm

Post by zackcress1992 »

i used the ones that came in the box from the store.... the box that had the computer in it idk if there logitech
User avatar
24
Legit User
Legit User
Posts: 8
Joined: Sat Feb 10, 2007 4:55 am
Location: CTU Headquarters

Post by 24 »

zackcress1992 wrote:i used the ones that came in the box from the store.... the box that had the computer in it idk if there logitech
well seeing that [you] were the one who called for help, You have to care for it :axe:
User avatar
DMB2000uk
Site Admin
Site Admin
Posts: 7095
Joined: Mon Jul 18, 2005 5:36 pm
Location: UK

Post by DMB2000uk »

(NB. idk means i don't know 24 :P)

Erm, I think they still say logitech on the bottom of the mouse somewhere, but aren't sure (not owning one and trying to recall from memory), so if they dont have logitech written somewhere on the bottom we'll just say that they are some generic dell ones.

But I really would reccomend downloading MemTest86+ like 24 said, and run it Overnight (4-5 Hrs) and see if you get any error messages.

If you don't know how to run it, you will need a blank CD, unzip and burn the Memtest ISO download to it, then boot your computer from the CD (turn the computer off then on with the CD in the drive).

Run this for hours on end and see if it reports any errors.

Dan

Dan
Image (<- Clickable)
User avatar
24
Legit User
Legit User
Posts: 8
Joined: Sat Feb 10, 2007 4:55 am
Location: CTU Headquarters

Post by 24 »

i know what 'idk' means :P

being a Dell System though, is it still in warranty? if yes then you should contact Dell about changing Ram, if not then Open the case yourself and replace the ram. if you want to know HOW to do that, Check Out this Tutorial Here. it also includes pictures. personally, i prefer just replacing the Ram instead of wasting 4-5 hrs running Memtest. whatever works for you i guess :roll:
User avatar
Digital Puppy
Moderator
Moderator
Posts: 4649
Joined: Tue Apr 27, 2004 12:36 pm
Location: LA LA Land, CA
Contact:

Post by Digital Puppy »

Yeah, it sounds like a simple phone call to Dell might help you. They are quite good at walking you through various (basic) diagnostics. Give them a call and let us know what they say. If you still aren't satisfied, we can at least give you more pointed advice instead of hunting and pecking in the dark.
Just a little puppy trying to make it in a big digital world.
Post Reply