HP Announces Faulty Notebooks With NVIDIA GPUs - BIOS Update
Posted: Thu Jul 31, 2008 9:49 am
HP has also identified a hardware issue with certain HP Pavilion dv2000/dv6000/dv9000 and Compaq Presario V3000/V6000 series notebook PCs using NVIDA graphics. The fix is a new BIOS that increases the fan speed to better cool the discrete graphics as discussed in this post on the HP website.
HP has identified a hardware issue with certain HP Pavilion dv2000/dv6000/dv9000 and Compaq Presario V3000/V6000 series notebook PCs, and has also released a new BIOS for these notebook PCs, version F.39 for dv2000/V3000, and version F.3D for dv6000/dv9000/V6000.
NOTE: If you are a customer in Canada with an HP Notebook model DV2412CA or DV2404CA, do not update the notebook to BIOS version F.39.
If you own an HP Pavilion dv2000, HP Pavilion dv6000, HP Pavilion dv9000 or Compaq Presario V3000, Compaq Presario V6000 series computer, are experiencing no symptoms on your computer, and would like to obtain more information about updating your system to the new BIOS release, please go to the "Update the BIOS to the latest version" section on this page. If you are experiencing one or more symptoms listed below, and your computer meets the product criteria listed below, contact HP to determine whether you are eligible for a free repair.
Determine the correct version for your notebook PC from the table below
Notebook PC Series BIOS Version
dv2000/V3000 F.39 or later
dv6000/dv9000/V6000 F.3D or later
NOTE: If you are a customer in Canada with an HP Notebook model DV2412CA or DV2404CA, do not update the notebook to BIOS version F.39.
Identify the current version of the BIOS
To determine the version of the current BIOS on the computer, perform the following steps:
1. Press the power button to turn on the PC.
2. When the HP or Compaq logo appears, press F10 to enter the BIOS Setup.
3. When the Main menu is displayed, make note of the BIOS version. You will need this information to determine if a newer revision is available.
4. To exit the BIOS setup, press F10 , select Yes , and then press Enter .
If the BIOS version listed is earlier than the version listed in the table above, then continue to the next section for instructions on updating the BIOS.
Obtain and install the latest version
To install the latest version of the BIOS for your notebook, follow the instructions below. You may want to print the instructions prior to the installation.
NOTE: It is recommended that the notebook PC is connected with an AC adapter and connected to the Internet via an Ethernet cable as interruptions in power or wireless connections may result in the download failing to install.
1. Open a browser and go to the HP Software & Drivers web site.
2. On the Support & Drivers page, type the model number in the Search field and then press Enter .
3. Select the operating system currently installed on the notebook.
4. In the BIOS section, click WinFlash for HP Notebook System BIOS . The Version should be listed as the one identified in the table above or later.
5. Click the Download only button on the page to begin the download of the BIOS update. Save the file to a convenient folder on the PC.
6. Double-click the downloaded file to start the installation. Follow all prompts and restart the notebook when requested by the installation. Do not turn off the notebook until prompted to do so.
If the BIOS version identified in the table above or later is not available on the Software and Driver downloads page then contact HP support for assistance.