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NVIDIA Statement on Faulty Notebook Video Cards (GPUs)

Posted: Thu Jul 31, 2008 11:39 am
by Apoptosis
This is an official statement from NVIDIA:
NVIDIA’s highest priority is to ensure complete satisfaction and delight for all of our customers. We fully stand behind our products and are cooperating with our partners to resolve the recently announced notebook field failure issue.

Please remember the following:

1) The issue is limited to a few notebook chips only; we have not seen and don't expect to see this issue on any NVIDIA based desktops
2) Only a very small percentage of the notebook chips that have shipped are potentially affected and the problem depends on a combination of environmental conditions, configuration and usage model
3) We continue to work closely with our partners and have taken the necessary steps to ensure that all NVIDIA chips currently in production do not exhibit the problem

As a result, it is very unlikely that your NVIDA based notebook product is affected

Again, we truly appreciate our customers passion for our products and apologize for any inconvenience. We are dedicated to delivering quality products that raise the bar on graphics performance across the spectrum from the world’s fastest gaming desktops to the sleekest ultra-portables available.

Re: NVIDIA Statement on Faulty Notebook Video Cards (GPUs)

Posted: Thu Jul 31, 2008 11:44 am
by Sparky
Do you happen to know what date this statement was released?
Maybe they're getting some heat from their major customers to do something. I'd feel better if they'd just tell us what chip and what batch or run number is affected.