Sapphire HD4850 512 PCIE - Graphics problem

[kensaundm31]

I keep getting graphical errors intermittently and regularly with games - see pic for info

http://forums.videogamereview.com/attac ... 1224514255

I'm using the latest drivers. 8.10

Does anyone know what the problem is? Please help.

Thanks.

[Skippman]

Have you tried the Omega Drivers?

[Bio-Hazard]

What's the temps that your card and system are operation at when this happens.

[ViPeR.Ja]

i think its a hardware problem not drivers, anyway u should try to RMA the card

[kensaundm31]

Thanks, I'll post the temperatures, (I use internet at library not at home).

anyway u should try to RMA the card

What does that mean?

EDIT

Oh, I missed your comment Skippman. I'll try those 'Omega' drivers as well.

EDIT 2
The omega drivers support HD2x series and HD3x series with no mention of HD4x series. So I don't think this card is supported.

[Skippman]

Sorry for the bad lead brother. I hadn't upgraded my card when I posted that. You're right.

RMA stands for Return Merchandise Authorization. Basically it means to get the card replaced under warrenty. The process usually requires you to contact the parts manufacturer (In this case Sapphire) in some way to obtain something called an RMA #. You can usually contact them either via phone or web site. Once you have that you will ship your card back to them for a replacement under warrenty. Most good companies offer something called "cross shipping" where they'll mail you a new card in advance and you'll return the old card to them, typically in the same box the new card arrived in using an enclosed return lable. This process generally requires you to have a credit card that they can hold on to in case you fail to ship them back the defective unit.