D975XBX2 PS/2 "Keyboard Not Detected"

IRQ Conflict · Post by **IRQ Conflict** » Fri Feb 16, 2007 10:08 pm

BIOS 2618 has not fixed the issue of "Keyboard Not Detected" after cold boot.

WinXP Pro 32bit.

LeMakisar · Post by **LeMakisar** » Sat Feb 17, 2007 12:32 am

same problem here, but it seems they don't consider that as an issue ...

Something odd i noticed, when there's not "too much" time between 2 cold boots, i don't have any pb. And also, my kb does work before the "BA" code page.

did you try with another kb ? cause i hadn't have the chance to try an USB keyboard yet ... ah, and i would add to the issues list the fact that my USB webcam is not detected until i unplug it :/

IRQ Conflict · Post by **IRQ Conflict** » Sat Feb 17, 2007 9:02 am

Naw, too lazy, like Intels BIOS team

Hey Intel! Use a PS/2 keyboard while farting around with the BIOS updates on this board, I double dog dare ya!

Dandruff · Post by **Dandruff** » Sat Feb 17, 2007 9:37 am

I don't have the PS/2-keyboard issues, but PS/2-mouse problems sometimes after the system was powered off. Maybe I would have PS/2-keyboard problems too if I wouldn't use a PS/2-mouse!?

What are your BIOS-settings look like? Do you have "Use Automatic Mode" (under Advanced -> Drive Configuration) disabled?

Here are my BIOS-settings. Do you get these delays (with the "94" or "BA" display) too?

I still just can suggest you to directly contact the Intel-Support Team of the 975XBX2. They need to know it. Give them as much details you can. Thanks!

@Apoptosis: It would be great if you could help us here once again with your good connections to the Intel engineers! This needs to be fixed!

bullet · Post by **bullet** » Sat Feb 17, 2007 9:58 am

Same problem here with my Fujitsu-Siemens PS2 Keyboard.

IRQ Conflict · Post by **IRQ Conflict** » Sat Feb 17, 2007 11:21 am

My BIOS Settings: stole your format Dandruff ;)

Advanced / Peripheral Configuration
- Parallel Port Disabled
- Mode ECP
- Audio disabled
- On-board LAN Enabled
- Secondary SATA Controller Disabled
- Onboard 1394 Enabled

Advanced / Drive Configuration
- Use Automatic Mode Disabled
- Use Serial ATA Enabled
- ATA/IDE Mode Native
- Configure SATA as AHCI
- Primary Channel Enabled

Advanced / Floppy Configuration
- Diskette Controller Disabled

Advanced / USB Configuration
- USB Ports Enabled

Boot
- Boot Menu Type Normal
- Hard Drive Order Hardisk
- Boot to Optical Devices Disabled
- Boot to Removal Devices Disabled
- Boot to Network Disabled

Dandruff · Post by **Dandruff** » Sat Feb 17, 2007 11:24 am

IRQ Conflict wrote:Advanced / Drive Configuration
- Use Automatic Mode Disabled

I have the feeling that these PS/2 problems possibly are caused by this setting! Maybe you have time to test it with it enabled ...

utw · Post by **utw** » Sat Feb 17, 2007 1:28 pm

Dandruff wrote:
IRQ Conflict wrote:Advanced / Drive Configuration
- Use Automatic Mode Disabled
I have the feeling that these PS/2 problems possibly are caused by this setting! Maybe you have time to test it with it enabled ...

I had the problem that I could not use my keyboard after a cold boot with XP64, but after a restart it always worked.

With the new BIOS my problem is gone, and I have not changed my drive configuration.

One annoying problem still remain, the BIOS cannot be updated from XP64, and I cannot use the cd iso image, because the CD driver on the iso image does not recognize my Plextor DVD SATA drive as a CD - it is connected to the Marvell controller. I can only update my BIOS from floppy.

bullet · Post by **bullet** » Sat Feb 17, 2007 2:36 pm

Dandruff wrote:
IRQ Conflict wrote:Advanced / Drive Configuration
- Use Automatic Mode Disabled
I have the feeling that these PS/2 problems possibly are caused by this setting! Maybe you have time to test it with it enabled ...

I have Automatic Mode Enabled...

Dandruff · Post by **Dandruff** » Sat Feb 17, 2007 3:02 pm

ok, then this option seem only to cause these boot-delay. lets hope it's not a hardware design bug which causes the ps/2 problems!

SteveS · Post by **SteveS** » Sat Feb 17, 2007 8:43 pm

I just built a new system and am having the same issue with the keyboard not being recognized. I have noticed that wiggling the KB connector when the system boots will sometimes work. Has other people noticed. Once the KB is recognized it works fine.

IRQ Conflict · Post by **IRQ Conflict** » Sat Feb 17, 2007 9:43 pm

Dandruff wrote:
IRQ Conflict wrote:Advanced / Drive Configuration
- Use Automatic Mode Disabled
I have the feeling that these PS/2 problems possibly are caused by this setting! Maybe you have time to test it with it enabled ...

Unfortunately this problem has been with me since day 1 under multiple BIOS versions and settings.

IRQ Conflict · Post by **IRQ Conflict** » Sat Feb 17, 2007 9:47 pm

utw wrote: I cannot use the cd iso image, because the CD driver on the iso image does not recognize my Plextor DVD SATA drive as a CD - it is connected to the Marvell controller. I can only update my BIOS from floppy.

Bah! and Intel wants to do away with IDE? Damn! I was going to get that same drive to replace my 7 year old CD Burner and 5 year old DVD Rom.

IRQ Conflict · Post by **IRQ Conflict** » Sat Feb 17, 2007 9:53 pm

SteveS wrote:I just built a new system and am having the same issue with the keyboard not being recognized. I have noticed that wiggling the KB connector when the system boots will sometimes work. Has other people noticed. Once the KB is recognized it works fine.

I think thats just a coincedence Steve. After a cold boot (Power off) then on, BIOS does not detect KB, upon reboot it (second POST) it finds it no problems.

BTW mine is just a standard M$ "Natural" PS/2.

IRQ Conflict · Post by **IRQ Conflict** » Sat Feb 17, 2007 10:24 pm

Just for fun I re enabled auto mode, still same thing. I thought Intel was above releasing bug ridden bioses (proper PS/2 KB Support too much too ask?), puts em in the same camp as asus and via imho.

Only more expensive, traditionally.

Edit: I looked at the back of my keyboard it say's "Natural Keyboard Elite" Requires +/- 5v @ 500ma.

I was thinking mabey the MB doesnt supply this voltage at boot?

Edit #2: one more thing that ticks me off, my old socket 7 (P5-A) was able to start from power off state with KB/Mouse and this thing isn't? (without ViiV) LAME!

This thing has more updates than World of Warcraft

SteveS · Post by **SteveS** » Sun Feb 18, 2007 8:33 am

Has anyone confirmed the an USB connected keyboard makes the problem go away. If that's a workaround I may just buy one, although you would think intel would make it work, they have for years.

IRQ Conflict · Post by **IRQ Conflict** » Sun Feb 18, 2007 10:34 am

They would rather you spend the extra cash instead of them I'm sure.

Dandruff · Post by **Dandruff** » Mon Feb 19, 2007 9:31 am

IRQ Conflict wrote:BIOS 2618 has not fixed the issue of "Keyboard Not Detected" after cold boot.

WinXP Pro 32bit.

can confirm it here too. ps/s mouse still has problems (not detected sometimes after shutdowns).

Post by **Apoptosis** » Tue Feb 20, 2007 8:22 am

Keep on telling Intel of your problems by submitting them here: http://supportmail.intel.com/scripts-em ... ,2386,2578 and be sure to tell you that LR sent you.

Dandruff · Post by **Dandruff** » Tue Feb 20, 2007 8:30 am

Apoptosis wrote:Keep on telling Intel of your problems by submitting them here: http://supportmail.intel.com/scripts-em ... ,2386,2578

there could be problems with this! the last time i've contacted them via this i've only got replies by an automatic process. my problem-description contained "spd" and the automated answer then just gave useless suggestions about memory and spd. so i wonder what happens now if you write about ps/2 problems ...

@Apoptosis: maybe you can contact some intel guy directly and send him a link to this thread? just to be sure ...

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