D975XBX2 Stratchy Audio

djvabc · Post by **djvabc** » Mon Jan 29, 2007 9:40 pm

On to the 3rd issue so far...

The green audio jack and the audio header on the board (connection to the headphone jack to front of case) output a scratchy output that makes the audio unrecognizable. I've tried turning off all wireless devices in close proximity as well as reloading the audio drivers with no success. Should note that I never first removed the audio drivers before reinstall...not sure if that makes a difference. The Intel Audio Studio software indicates that I have the correct jack connected and the Digital Output Format in an inactive state. Any ideas or suggestions would be greatly appreciated.

Thanks in advance,
Dan

djvabc · Post by **djvabc** » Tue Jan 30, 2007 8:38 am

If I disable my Logitech camera and Hauppauge video capture cards (remove this one's driver) I get the audio back. So now it seems I cannot add anything with an audio input device on to my regular PCI slots. Any ideas???????????

Sporg · Post by **Sporg** » Tue Jan 30, 2007 11:04 am

I don't know what to tell you, I had so many problems with the onboard audio that I disabled it and put in a PCI card. Good luck!

gilp456 · Post by **gilp456** » Wed Jan 31, 2007 10:50 pm

I was able to fix this by uninstalling the sigmatel driver from my system and installing this one from the Intel drivers website:

5.10.5208_XP32_XP64_MCE_2K_IAS.EXE

There are four choices for the Sigmatel codec (front panel support, etc), but look for this driver on their website and try installing. Make sure to uninstall your old driver.

Also, did you check that it's not your speakers causing the noise? Good luck!

cyberneticimplant · Post by **cyberneticimplant** » Wed Jan 31, 2007 11:19 pm

I had some problems with Realtek sound. I had static. It turns out I didn't have the latest drivers.

djvabc · Post by **djvabc** » Sat Feb 03, 2007 8:03 pm

Thanks Gilp. I tried to install that driver and it works as long as I don't install and enable any other devices that have an input (microphone). As soon as I enable other input devices the stratchy speaker output returns. I even tried using my video capture card, burn a disk and play it on my DVD player hooked up to the TV. The sound sounds just like it did on the PC. I had the exact software, video capture card and camera hooked up to my last PC with absolutely NO issues.

I'm pretty surprised with the issues I've had with this mobo. I'm sure it's a great board once all the issues are resolved but it's been almost 3 weeks now. This is SO frustrating and I'm sure SO many others feel the same way. Oh well, I'll keep plugging away and try to get it working before I set it on fire!

Post by **Apoptosis** » Sun Feb 04, 2007 9:01 am

if you set it on fire make sure you take a video clip of it... hehe

djvabc · Post by **djvabc** » Sat Feb 10, 2007 12:35 pm

Well, after lots of uninstall/reinstall and sequencing....I finally got it working. What a pain in the ass! (sorry for the language it does fit though!)

Thanks to all for your assistance. This board seems to be very picky and sensitive to which version of driver is used and the order in which you install them.

New board owners that want to use the onboard audio, please get the audio working before you install any other HW that has audio. Then install each individually checking to make sure they work as you go.

djvabc · Post by **djvabc** » Sun Feb 18, 2007 11:08 am

Problems came back after I used the devices and wrote my previous reply.... So I took Sporg's advice, bought a SB card and everything works now. Really sad that I had to spend more money to get the sound working on an expensive board. Live and learn!

Can't wait to move to Vista, I may not have any hair left on my head after that!!!!!!!!!

gara56 · Post by **gara56** » Sun Feb 18, 2007 12:31 pm

I guess I've been fortunate at this point with my Sigtel sound. I tried connecting my speakers to the front and reader header to see if I could get the sound to come out scratchy but no dice. I did have that problem when I used the Logitech Quickcam 5000. Once I removed it and went back for the Quickcam 4000 with its older drivers--the problem was gone. I'm also using Windows Media 11. I'll have to try my Logitech Quickcam 4000 and Skype to see if I run into any problems.

I'd like to go over to VISTA also. The only thing holding me back is that ZoneAlarm is still working on a VISTA version. I also use TuneUp Utilities and they are also working on a new version of their software for the new OS. ATI has already come out with new software/drivers for VISTA. My guess is that I'll end up waiting until late summer or maybe when MS comes out with SP1. In either case, I'm planning on adding another WD Raptor Drive just for VISTA.

djvabc · Post by **djvabc** » Sun Feb 18, 2007 12:38 pm

gara56, you just confirmed the same issue....my problem must stem from the Logitech QuickCam 5000 cause that is the thing that makes the issue happen. If I don't enable that camera, then I can use the on-board audio along with my Hauppauge capture card. Thanks so much for your inputs!

gara56 · Post by **gara56** » Sun Feb 18, 2007 12:53 pm

I was so upset when I started getting that scratchy audio from my XBX. I wanted to replace my Quickcam 4000 to Quickcam 5000 because of USB2.0. I even called Intel and they suggested I reinstall XP Pro. I had researched the Logitech website for updated software/drivers but no luck. Once I went back to Quickcam 4000 with their older driver/software, the audio problems went away. I also noticed the prices for Quickcam 5000 have gone down a lot. I wonder if these audio issues have anything to do with the price drop. All I know is that I'll have to wait for the next generation webcam before I can upgrade. I just don't know if my current webcam would work under VISTA.

Glenn

djvabc · Post by **djvabc** » Sun Feb 18, 2007 1:08 pm

Yes, I wanted to burn my XBX! Nice to know that the issue is more related to the 5000 rather than my Mobo. Still frustrating though. I want to upgrade to Vista but don't feel like all the hassles...... Good luck, I hope it all works out for you.
-Dan

Unobtanium · Post by **Unobtanium** » Sun Feb 25, 2007 12:07 pm

A useful way to find out if the problem lies with the Operating System or the Hardware, would be to simply download a Live-CD running Linux. Two minutes after booting the CD you would have a new operating system environment where hardware should instantly be detected (as Linux's kernel has all necessary "drivers") and you can test out a new motherboard and hardware without going through a strenuous MS-Win2K/XP/vista install. (nothing is installed on your hard disk, unless you really want to)

Google for "Live Linux CD" and you will find many. My personal preference is for Kanotix.
I had major problem with a Hauppauge PVR-150 card that caused BSOD and instant reboot in Win2k but worked beautifully on Linux after an ivtv-module install ("driver" not yet in the kernel). The problem was obviously not hardware but the operating system.

(Setting the CD to boot first is the hardest step for most people, but here everyone should be familiar with this. For those who are not familiar with Linux, or hold old time prejudice against it, things are now very easy using Linux, and looks better than Vista, if so customized. It can be totally non-commercial like Debian and its "clones" or commercial like Redhat, Suse, or Mandriva.
My preference is for the non-commercial variety. Linux is community based in its core and has shaken up The Big Monopoly.)

Legit Reviews

D975XBX2 Stratchy Audio

D975XBX2 Stratchy Audio

FIxed!

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