Desktop Utility Service Won't Start ??!

inteleagle · Post by **inteleagle** » Thu Feb 08, 2007 8:04 am

The Intel Desktop Utilities service ( Admin Works Agent X8 - AWServ.exe) keeps hanging whiling starting. If you try to open the utility, it delays and then you get a message that "The service program is not active".

D975XBX2 motherboard has the latest BIOS is 2507 (latest). I'm running XpSp2.

I have tried to uninstall and reinstall this several times with out any luck.

????!!!!

inteleagle · Post by **inteleagle** » Thu Feb 08, 2007 12:15 pm

I just tried the Intel Desktop Control Center and it too just hangs on startup!

MrStumpy · Post by **MrStumpy** » Thu Feb 08, 2007 12:35 pm

My experience of late. Desktop utilities and Desktop Control Center did not work for me under Vista. I could not get some of the system and video tweaks to run under Vista either so I went back to XP Pro SP2 and everything is running. I did not reinstall Desktop Utilities but I did install Desktop Control Center and after the last round of Microsoft updates I started having issues with DCC. If I try entering the program several times it will eventually start. Not sure what the bug is but it is a little frustrating.

Steve

T-Shirt · Post by **T-Shirt** » Thu Feb 08, 2007 2:14 pm

It sounds like some service/process it needs is not starting.
A quick google of AdminWorks shows many compliants about it and several "FIX it/REMOVE it" links (can't tell you which are trustworthy

)
Sounds like it frequently borks something on install that the uninstall doesn't fix.

inteleagle · Post by **inteleagle** » Thu Feb 08, 2007 3:05 pm

I know it's the 'Admin Works Agent X8' (AWServ.exe) service that does not start that hangs the Desktop Utililities.

I know the SMBios driver is working because other MB info tools such as Everest report temps ok.

inteleagle · Post by **inteleagle** » Fri Feb 09, 2007 4:54 am

I surprised no one has the fix for this, and that Intel has no released a bug fix.

skane · Post by **skane** » Sun Feb 11, 2007 11:35 am

Found this thread via Google... thanks for the lead. I had same problem, was recieving a message at startup as well.

Turns out ZoneAlarm was blocking connectivity to local host. I turned off the utility and relaunched it, then allowed the connection via ZoneAlarm prompts. If you have a ZA or some other SW firewall, something to check out.

inteleagle · Post by **inteleagle** » Sun Feb 11, 2007 11:58 am

THANKS!!!

I turned off my WindowsXP firewall, THEN tried installing the IDU. It worked! I then added both the iptrap.exe and idumain.exe to the firewall exceptions.

Sparky · Post by **Sparky** » Fri Feb 16, 2007 4:58 pm

My solution was to not run CPU-Z BEFORE trying to check mobo status with dekstop utility. Not sure why but EVERY time I checked my FSB speed or memory in CPU-Z, then tried to open desktop utility to check fans and temp, desktop utility would freez my PC. Not sure if this helps or if it's just me or my imagination.

gara56 · Post by **gara56** » Sat Feb 17, 2007 5:10 pm

MrStumpy wrote:My experience of late. Desktop utilities and Desktop Control Center did not work for me under Vista. I could not get some of the system and video tweaks to run under Vista either so I went back to XP Pro SP2 and everything is running. I did not reinstall Desktop Utilities but I did install Desktop Control Center and after the last round of Microsoft updates I started having issues with DCC. If I try entering the program several times it will eventually start. Not sure what the bug is but it is a little frustrating.

Steve

I had the same problem once I downloaded the latest MS security patches. I uninstalled the IDCC. I think MS did something to the setup. I'm still having problems getting the IDU to see all the fans. I didn't have that problem when I was using the ole XBX. I think it's something with the BIOS.

Sparky · Post by **Sparky** » Mon Feb 19, 2007 10:57 am

Have you tried going in to Desktop Utility and going to Options, Redetect Fans...then reboot?

gara56 · Post by **gara56** » Mon Feb 19, 2007 5:44 pm

Yes--tried a couple times to have IDU redetect it but no luck. The interesting thing is the my old XBX board finds them all but when I put the XBX2 in the same box, I lost the visibility to all but the CPU fan. I really think it's the board or BIOS. The XBX and XBX2 use different BIOS versions. I have yet to fnd someone with the XBX2 who can tell me that their IDU shows all the fans.

simmons · Post by **simmons** » Tue Mar 27, 2007 3:14 am

Hello

i have XBX2 - and IDU or so shows all the Fans > 0 rpm (CPU, System 1, System 2).

2507 Bios, Vista Business.

do you need more infos ?

==

I am here because i have a lot of IP-Traffic between my PC (192.xxx) and my Zyxel 662 ADSL-Firewall/Router/Modem (239.255.255.250). Something about IGMP. TDImon within Vista tells me that awServ.exe is the sender. Does anybody knows what this meens ? I have BLOCKED such accesses - but i do not know if i should ALLOW - and what the consequences will be.

Thanks for Help

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