Ubisoft DRM servers fail, punishing customers, not pirates

[XstollieX]

UbiSoft's DRM Servers down for an extended period of time is upsetting gamers accross the globe. Ubisoft put in place technology that requires users to have a constant internet connection to play even the single player campaign in the game Assassin's Creed 2. It has been down to long and the only ones able to play the game are the pirates.

You remember Ubisoft's announcement that they were crippling their new games with a DRM system that would kick players out of their games if they couldn't connect continuously to Ubisoft's DRM servers? Now Ubisoft's servers have started to go down.
Of course, pirates and people who break Ubisoft's DRM can still play. Way to correctly align the incentives, Ubisoft
Well, as it turns out, when the Ubioft severs go down, no one can play their games and Ubisoft customers get very upset. At around 8am GMT, people began to complain in the Assassin's Creed 2 forum that they couldn't access the Ubisoft servers and were unable to play their games. Fast forward ten hours and it seems that the problem still hasn't been resolved, despite the assurances from a Ubisoft representative that the servers were 'constantly monitored'
"I don't have any clear information on what the issue is ... but clearly the extended downtime and lengthy login issues are unacceptable, particularly as I've been told these servers are constantly monitored," said 'Ubi.Vigil', adding, "I'll do what I can to get more information on what the issue is here first thing tomorrow and push for a resolution and assurance this won't happen in the future."

source