D975XBX2 won't boot with lan plugged in

Discussion about Intel CPU Motherboards
phazed
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D975XBX2 won't boot with lan plugged in

Post by phazed »

Thanks in advance to anyone with insight with this problem. After getting through a lot of bugs with set up and booting I am down to this, and can't figure out whats going on. When I boot the pc it goes through the marvel raid ok and when it should boot the os it hangs on a blinking curser. If I unplug the lan, it will boot fine and the lan works when you plug it in.
bios 2663
E6600
2G kingston ddr2 800
wd 5000ks drive set at ahci
gforce 7300
sb xfi
ps2 mouse and keyboard, same results with usb
boot cd, floppy, hd
boot to network, usb, usb 1st, disabled
I'm running out of time to retun this thing, should I? or am I missing something.
BlueMagic
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Post by BlueMagic »

phazed:

Your not alone in the world with this problem. I've been shooting this problem
for the last 2 or 3 days.

I have everything working :
Windows XP installed and working.
I can get on Web and surf.
Hard drive and burner works.
Keyboard and mouse works.

EXECPT, I can't cold boot or restart Windows with the LAN plugged in.
After Windows comes up I can plug in the LAN and everything works. :?

I emailed Intel yesterday, and they back sent an automatic responce.
I read some of their related suggestions and then I hit the "escalated"
button on their automatated responce. I haven't heard from them yet.
Intel D975XBX2
Xeon 3060 (E6600) at stock 2.4 GHz
Seagate 500 GB SATA on Intel Matrix black port 0
Plextor PX-755SA SATA DVD on Marvell blue port 5
USB keyboard and mouse
Windows XP/SP2
BIOS 2663, lastest drivers on LAN,Matrix,Marvell
Asus EN8800GTS PCI-E video card
BlueMagic
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Post by BlueMagic »

phazed:

With suggestions from LeMakisar and others,

With the Intel D975XBX2 (Bad Axe 2,Bad Axe2, BadAxe2), if the computer
can't or won't cold boot or restart Windows with the LAN plugged in, go into BIOS, Advanced, Drive Configuration, Use Automatic Mode and use option Disable.
Intel D975XBX2
Xeon 3060 (E6600) at stock 2.4 GHz
Seagate 500 GB SATA on Intel Matrix black port 0
Plextor PX-755SA SATA DVD on Marvell blue port 5
USB keyboard and mouse
Windows XP/SP2
BIOS 2663, lastest drivers on LAN,Matrix,Marvell
Asus EN8800GTS PCI-E video card
phazed
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Post by phazed »

Thanks for the input bluemagic, I wanted to try somethings before I got back to you. First if I have the drive conig. set at,
Auto- enabled
ata/ide- legacy
It works,
Auto- disabled
sata enabled
ata/ide- native
sata- ide
It works, both ways I can boot with network cable plugged in, I guess it's kind of work around for a single disk set up. I wanted to see if it would be a problem with a raid set up. I restored bios to default, cleared cmos, and set up a raid 0 array on the inetl raid controler with 2 wd1600 sata2 drives. I insalled win xp pro, chipset and lan drivers, after rebooted once, plugged lan cable into pc rebooted, same problem, flashing curser top left. Any other thoughts
BlueMagic
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Post by BlueMagic »

With your new Raid 0 configuration using the 2 Western Digitals on the Intel
controller maybe you can try:

'Drive Configuration', 'Use Automatic Mode' [Disabled]
'Use Serial ATA' [Enabled]
'ATA/IDE Mode' [Native]
'Configure SATA as' [RAID].

I guess it's kind of fun trying out all the options when there's no urgent need to use the new computer. But, on the other hand, once you get it set up the way you want, you'll feel a sense of accomplishment.
Intel D975XBX2
Xeon 3060 (E6600) at stock 2.4 GHz
Seagate 500 GB SATA on Intel Matrix black port 0
Plextor PX-755SA SATA DVD on Marvell blue port 5
USB keyboard and mouse
Windows XP/SP2
BIOS 2663, lastest drivers on LAN,Matrix,Marvell
Asus EN8800GTS PCI-E video card
phazed
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Post by phazed »

Well...
I'm glad I built this thing while I'm off of work for 6 weeks with my rotator cuff repair. It looks like I have a config that is working( I don't know how well yet ). I scrapped the Intel array and built a raid 0 array on the marvell controller, I hooked up the 500G drive to the Intel sata connections, along with my optical drives. I set the drive config as follows,
auto-disable
sata-enable
ata/ide-native
sata-ide
I put win xp on the raid array, ubuntu on the first 100G of the 500G drive and can boot to both with lan plugged in and using ps2 mouse and keyboard. I get a runtime error on boot to windows-marvell/apache.exe, didn't look into that yet, still need to set up the bootloader, I'm not to worried about that. I'll try to run some tests on the drive transfer speeds in the next few days and will post.
Thanks
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D975XBX2 won't boot with lan plugged in

Post by NN2K »

Hi, I'm new to this forum. I have a same problem, but one thing I know for sure is X-fi cause this. If you take the X-Fi card out or set Intel Matrix controller to Raid then problem is gone.
I'm still wait the answer from Intel technical support. :(
BlueMagic
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Post by BlueMagic »

NN2K:

Tell us what operating system you have, maybe someone else has had
the same trouble as you.

Did you try to install the sound card in a different PCI slot ?
Intel D975XBX2
Xeon 3060 (E6600) at stock 2.4 GHz
Seagate 500 GB SATA on Intel Matrix black port 0
Plextor PX-755SA SATA DVD on Marvell blue port 5
USB keyboard and mouse
Windows XP/SP2
BIOS 2663, lastest drivers on LAN,Matrix,Marvell
Asus EN8800GTS PCI-E video card
NN2K
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Post by NN2K »

BLueMagic :

Bios: 2674
Intel Matrix Controller: 2 HD, 1 Sata DVD Writer. Config. as IDE.
Marvell Controller: 4 HD. Config. as Raid 0.

I don't have any problem with Audigy Soundcard. Just replace it with X-Fi Xtremegamer recently.
And yes, I try to install in a different PCI Slot but it makes no difference.
Just receive e-mail from Intel:
"If your system is already running with the latest BIOS (2674), and the
problem takes place only, and only, when having the SoundBlaster XiFi
Extreme gamer card installed, we would recommend contacting your sound card manufacturer for assistance."
Hopefully, I have a answer from Sounblaster soon
BlueMagic
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Post by BlueMagic »

Are you running Vista ?
Intel D975XBX2
Xeon 3060 (E6600) at stock 2.4 GHz
Seagate 500 GB SATA on Intel Matrix black port 0
Plextor PX-755SA SATA DVD on Marvell blue port 5
USB keyboard and mouse
Windows XP/SP2
BIOS 2663, lastest drivers on LAN,Matrix,Marvell
Asus EN8800GTS PCI-E video card
NN2K
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Post by NN2K »

Blue Magic

No, I'm running XP.
Get answers from Sound Blaster without solution to fix this.
Anyway, to fix the problem I use Marvell controller for main drive ( running OS). And Intel Matrix controller for Raid.
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Post by Matt Dralle »

I'm having this exact same problem, now that I have enabled the Marvell controller. Initially, I was just using the Matrix raid controller and everything was fine. Here is my configuration:

2ea 750gb Seagate HDs on Matrix, Raid 1, bootable, Vista 32 install
1ea 500gb Seagate HD on Matrix, non-raid

2ea 750gb Seagate HDs on Marvel, Raid 1, non-bootable
1ea 500gb Seagate HD on Marvel, non-raid

2ea eVGA 8800 GTX Video cards
1ea eVGA 7800 GTZ Video card

Creative Sound Blaster X-Fi Platium Ex (problem is the same w or w/o this card installed, however).

4ea 1GB DDR800mhz ECC RAM

Latest 2747 BIOS.

On boot, with the LAN cable plugged in, I get POST and see both the Matrix and Marvel Raid POSTs, followed by a blinking underscore cursor for ever with no boot. If I unplug the LAN cable, Ctl-Alt-Del, the system boots and I can plug the LAN cable back in as soon as it starts booting.

I don't think I have yet tried setting the BIOS "Drive Configuration / Use Automatic Mode" to "Disable", although I might have as I spent about 6 hours so far trying every concevable BIOS setting to make this work... :oops: :evil:

This seems like such a basic configation (Raid on both controllers, boot on Matrix, using LAN), how is it that Intel hasn't tested this?

Thanks for the GREAT site, btw.

Matt Dralle
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Post by BlueMagic »

Matt:

I hope the 'fix' helps; Looks like you've spent enough time trouble shooting.

I've e-mailed Intel on more than one occation and have asked them to
include troubles that we have found, on their 'know issues' web page,
but Intel doesn't want to hear it.

Are you really running 3 video cards (high end ones at that) on one
motherboard ?
Intel D975XBX2
Xeon 3060 (E6600) at stock 2.4 GHz
Seagate 500 GB SATA on Intel Matrix black port 0
Plextor PX-755SA SATA DVD on Marvell blue port 5
USB keyboard and mouse
Windows XP/SP2
BIOS 2663, lastest drivers on LAN,Matrix,Marvell
Asus EN8800GTS PCI-E video card
Matt Dralle
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Post by Matt Dralle »

Thanks for the reply. I'm waiting for my Raid to rebuild; soon as it finishes, I'm going to give that tweak a try.... I'll report back.

Yes, three video cards! Actually, I got 3 8800 GTX's but they take up two slot positions, so they block the PCI slots. I really couldn't give up the X-Fi audio card, so I had to "settle" on the third card and go with a 7800GTX since its only 1-slot wide. The 8800's run noticably hotter than the 7800s even with the giant heatsink. Performance is noticable better, too, however.

I'm driving six 23", 1920x1200 flat panels with the three cards configured in a 2h x 3w matrix desktop. Can you ever really have enough desktop space...? ;-)

Matt
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Post by Matt Dralle »

Matt Dralle wrote:I don't think I have yet tried setting the BIOS "Drive Configuration / Use Automatic Mode" to "Disable", although I might have as I spent about 6 hours so far trying every concevable BIOS setting to make this work... :oops: :evil:
Okay, just rebooted with the BIOS "Drive Configuration / Use Automatic Mode" to "Disable" set, with no change in symptom. Same exact problem; won't boot with the LAN cable connected.

Oh Intel, are you listening? This is a basic configuration - when oh when will there be a BIOS fix for this problem?

Matt Dralle
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Post by AARRGGHHH »

Oh Intel, are you listening? This is a basic configuration - when oh when will there be a BIOS fix for this problem?
I'm strongly considering buying the Intel BX2 board, so I'd like to get a better idea of what the issue is here.

I'm unclear on which basic configuration is causing the no boot issue when the LAN is plugged in. Is it just when using RAID? Just when using the Matrix (or Marvell) Controller? Just when using a 3rd party sound card? Just when using a router (instead of using a direct to Cable/DSL modem connection)?

I'd appreciate any insight. Thank you
Matt Dralle
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Post by Matt Dralle »

Everything seemed fine until I enabled the Marvell controller. If I disable the Marvell controller, the system boots fine. My boot disk is on the Matrix controller. For me, the audio card doesn't seem to impact the boot-ability of the system. The system boots fine if I pull the LAN cable for that few seconds right after POST and just before it starts to boot.

Hope that helps...

Matt
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Post by BlueMagic »

Matt:

Sorry, it didn't help.

Can you show us your BIOS, Advanced, Drive Configuration page ?
Intel D975XBX2
Xeon 3060 (E6600) at stock 2.4 GHz
Seagate 500 GB SATA on Intel Matrix black port 0
Plextor PX-755SA SATA DVD on Marvell blue port 5
USB keyboard and mouse
Windows XP/SP2
BIOS 2663, lastest drivers on LAN,Matrix,Marvell
Asus EN8800GTS PCI-E video card
Matt Dralle
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Post by Matt Dralle »

Oh, I think that I wasn't clear. As yet, I haven't found a solution for this problem. I was hoping that the BIOS config option was going to do the trick, but alas, it didn't. Same issue. Guess we'll just have to wait for a BIOS update from Intel...

Matt
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Post by BlueMagic »

Can you show us your BIOS, Advanced, Drive Configuration page ?
Intel D975XBX2
Xeon 3060 (E6600) at stock 2.4 GHz
Seagate 500 GB SATA on Intel Matrix black port 0
Plextor PX-755SA SATA DVD on Marvell blue port 5
USB keyboard and mouse
Windows XP/SP2
BIOS 2663, lastest drivers on LAN,Matrix,Marvell
Asus EN8800GTS PCI-E video card
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