it wont shut down!

Pesto · Post by **Pesto** » Sat Apr 28, 2007 11:38 pm

a friend of mine came to me with a problem that his PC running WinXP MCE wont shut down, it just starts back up right away...

i tried reseating all the components, reinstalled WinXP MCE and updated everything (drivers/software)... can't be software, so im assuming somethings getting ready to die..

its a socket A mobo so if its anything other than a PSU im gonna get them to scrap it and get a whole new setup...

so what do ya'll think it could be?

Post by **DMB2000uk** » Sun Apr 29, 2007 8:06 am

Make sure the setting for reboot after BSOD is set to off, it could be crashing right near the end of the shutdown and then automatically restarting.

Obligatory Virus/Adaware/SpyBot scans too please.

Dan

Pesto · Post by **Pesto** » Sun Apr 29, 2007 10:39 am

hmm.. i didn't think about that..

they have AVG on it, all up to date, and everything looks clean.. since its a clean install i doubt theres any virus/adware on it right now, but im sure there was some on there before.. which is why i decided to format everything..

but i'll check on the settings tonight. Thanks!

Mad_Goku · Post by **Mad_Goku** » Mon Apr 30, 2007 6:44 am

Check the BIOS too, there's an option that you can enable/disable for power outtages. If there is a loss of power then when it comes back the computer will turn back on. Make sure that's off.

Pesto · Post by **Pesto** » Mon Apr 30, 2007 6:29 pm

it was totally the setting in windows for when the system crashes to automatically reboot.

I set it to just log it and now when i shut down it just shuts down!

so now my next project when i have time is to look over the minidump to see if its a driver or something... but its working fine for now so im not worried..

thanks for the help!

Mad_Goku · Post by **Mad_Goku** » Mon Apr 30, 2007 8:20 pm

awesome, glad to hear you've found the problem.